From the plus side, there's a decently sized room with air conditioning, comfortable bed and a bathtub in the bathroom; free parking and – last but not least – good breakfast, which prevented us from giving Islande 2 stars rating. Yes, that's exactly how disappointed we were.
Every time you step into the lobby, you cannot shake off hostile feeling. Guys at the reception were always gloomy and expressionless, reminding of KGB agents on a mission to protect the hotel from suspicious element, guests that is.
The two girls at our check-in and check out were friendly, quick and professional, though.
Our room was finished using cheap materials: painted wallpapers and linoleum on the floor (where are the carpeted floors, shown on booking.com, I wonder?) and equipped with 20 years old TV set. Our window was facing the roof – it's hard to imagine a more pointless view.
Both on the hotel's website and on booking.com they claim that rooms feature mini-bars, but guess what? It turned out to be a locked cupboard with "mini-bar" sign on it. The staff explained that there are no mini-bars on the whole floor. Our request to change the room for the one with mini-bar was not heard. We felt cheated.
The hotel isn't a cosy place. If some hotels need a facelift, this one needs a new face.
Booking our room directly, we would expect to get a better room. We did not feel welcomed and cared about and would not recommend the hotel.
- Official Description (provided by the hotel):
- Islande Hotel was opened on March 2006.The hotel is located in Kipsala, in the center of Riga - a 10 minutes walk from the Old Town. For guests’ comfort we offer 205 well equipped rooms for non smokers and smokers, 29 non- allergic rooms and 7 rooms for guests with special needs. All rooms arranged in a modern reserved Scandinavian style. 5 conference rooms, business centre, spa, gym, souvenir shop, closed parking lot. ... more less
- Reservation Options:
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- Also Known As:
- Islande Hotel Riga