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“Great view of city, but stay somewhere else”
Review of Islande Hotel

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Islande Hotel
Ranked #35 of 109 Hotels in Riga
Stockholm, Sweden
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great view of city, but stay somewhere else”
Reviewed 31 December 2006

First, I have to say we got a great rate for this hotel, only 75 E for two adults and two children (under 5) including breakfast. But: when we checked in, we got a room facing a horrible ghetto apartment building and mammoth shopping center. We asked before going upstairs if we had a nice view, and were dismissed with a quick, unconcerned 'yes'. I think it is a bad sign that a hotel houses its guests in the worst rooms first. I had to ask to change rooms to one with a view of the river and city skyline - fabulous! - which wasn't a problem, since the hotel was not full. It was in no way an upgrade: the room was on the same floor and even smaller than our first, but with a good view. It is just plain bad business to house guests in the worst rooms possible. Word of mouth is powerful, and I'm writing now that although Renate was very pleasant and friendly about changing our room, I do not approve of the bad-rooms-first philosophy of Islande Hotel.

The breakfast was pretty bad on Friday morning, downright awful on Saturday. The hotel seemed completely unable to manage the number of guests and they ran out of certain foods as well as let many tables pile up with dirty plates. The scrambled eggs were cold and runny, the potatoes undercooked, the milk (H-milk - ugh) was warm, the fruit was old and saggy AND we were charged extra for a cappuccino - which tasted awful.

On the other hand, the hotel has a great sauna/wellness center, but it's only free to guests early in the morning - same time as breakfast. And the cold pool and jacuzzi only get cleaned AFTER 11.00, the time, coincidentally, when hotel guests have to start paying.

The little things add up, and during our stay it was: immediate placement in a room with an ugly view, inadequate-verging-on-terrible breakfast, miserly hours of the sauna and its suspicious cleaning schedule. Finally, having to cross that highly trafficked bridge everyday, twice a day, is horrid. I don't recommend this hotel, stay downtown instead!

  • Liked — Sauna, river view
  • Disliked — Ghetto view, breakfast
  • Tips/Secrets — Go bowling downstairs - it's great!
  • Stayed December 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank superkbf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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English first
London, England
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 June 2006

Good Hotel with helpful staff. Newly furbished rooms with Ikea-like furniture. Being new some of the fitments were adjusting to use .... for example it won't be long before the shower bar falls from the wall and there wasn't a shower curtain so water sprayed on to the floor making it slippery.
The breakfast was a bit chaotic as the Hotel is used by tour groups and service is minimal. Food came out from the kitchens OK, but it was all self -serve.
Best thing were the beds and the linen, Wonderful quality of bedlinen, Dreamy.

  • Stayed June 2006
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank idec44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Islande Hotel

Property: Islande Hotel
Address: Kipsalas iela 20, Riga 1048, Latvia
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#14 Spa Hotel in Riga
#25 Business Hotel in Riga
#32 Luxury Hotel in Riga
Price Range (Based on Average Rates): £
Hotel Class:4 star — Islande Hotel 4*
Number of rooms: 205
Official Description (provided by the hotel):
Islande Hotel was opened on March 2006.The hotel is located in Kipsala, in the center of Riga - a 10 minutes walk from the Old Town. For guests’ comfort we offer 205 well equipped rooms for non smokers and smokers, 29 non- allergic rooms and 7 rooms for guests with special needs. All rooms arranged in a modern reserved Scandinavian style. 5 conference rooms, business centre, spa, gym, souvenir shop, closed parking lot. ... more   less 
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Also Known As:
Islande Hotel Riga

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