I came for a long weekend as was running the Nordea Riga Marathon. Having caught an early flight I was told my room was not ready. Staff were not welcoming and decided to go to the Marathon Exhibition so my room would be ready on return . Had to fill in a form and they requested my credit card details. I know some modern hotels swipe this for extras and was not happy with this and determined not to use the mini bar especially with water at 5 euros a bottle when I found a local supermarket for things. Also this was marathon weekend, the staff were unaware of this. I spoke to other participants who stayed in other hotels who were provided breakfasts.
Some of the staff also appear not to realize that the hotel business is about customer services. Riga is a lovely city but am sure I can find a hotel in this price range which offers a lot better value.
- Official Description (provided by the hotel):
- The most elegant and unique 4star hotel Garden Palace was opened in the beginning of 2007. 19th century building is superbly located in the heart of Riga, part of the city with ample opportunities for entertainment, business and acquitance with the Latvian culture. The fabulous panoramic view of the Old Riga, Town Hall Square, embankment and great river Daugava is one of the advantages of the hotel Garden Palace. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, HostelWorld, Hotels.com, Expedia, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Hotel Garden Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Garden Palace Riga
- Garden Palace Hotel