I am not going to write a review about what the hotel looked on the surface, since some things happened that make this hotel a place to avoid to the bitter end.
After going outside to visit beautiful sights that Riga has to offer, during the arrival back to the hotel one of the members of the group noticed that her key doesn't fit the key hole. After receiving a key and going back to the room, she noticed that all her possessions (including 200 euros from the safe!) were MISSING. The hotel staff said something about a double-booking, and they had WENT to the room and removed everything away from there and put it in a pile to another room!
This only should've been a crime, but in addition, the 200 euros that were in the safe were stolen! From the safe! The hotel staff REFUSED to take responsibility for money disappearing from the safe!! Currently, this matter has been made as a complaint to the embassy of Finland and Estonia and has now been reported for prosecution to the government district attorney, who was pleased to get a good case and great amount of evidence so this way of dealing with customers can finally be abolished from the otherwise great country of Latvia.
After the prosecution, hotel would've actually agreed to compensate, but it is REALLY too late now.
Do NOT book from this hotel. Even the fact that they mess with the personal possession without asking anything, is disgusting.
- Official Description (provided by the hotel):
- Located in the historical part of the Riga – Old Town – the Avalon hotel offers the unique opportunity to enjoy the Middle Ages charm and elegance of the city combined with modernism and comfort. The new four-star Avalon represents the combination of modernity and antiqueness with the full reflect of the New life in the Old Town. The panorama elevator will let you feel this special atmosphere in the Atrium of the hotel. With a view of commercial and shopping center, Daugava River, the old town churches and towers the Avalon hotel is ideal place for tourists and business persons. ... more less
- Reservation Options:
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- Also Known As:
- Avalon Hotel Riga