Is it in great location, yes.
It looks modern in the pictures, yes. It's kind newish, yes.
There's lots of glass in it and it has tall lobby, yes.
But is it a great hotel, no. Not even a good one.
It has no soul in it. It feels like in 90's somebody had million bucks and decided to build the best hotel in Riga. And he/she did, built a modern glass house in the middle of Riga. All the pictures you see are from that era. After that owner has probably got fed up with the hotel business and newer visited the building.
The construction is in much worse condition than it looks in pictures. Rooms are the worst. We had the second most expensive rooms but only luxury thing was the nice view to railway. Both rooms were smoke-free and there were signs not to smoke. Unfortunately rooms smelled awfully, like sleeping in a cheap cigarette case. Overall cleanness was below average, especially the bathrooms were filthy. Also, the bar in room was missing one bottle. (Noted the staff and we weren't charged for that). Wifi was free.
Service was in line with the look. Stuff were cocky and unprofessional. In dinner one waitress was talking in her cellphone while bringing us the food. Pleasant exception was bartender who was very nice chap.
We got one free meal for price of the room. Used it in the last night so we didn't have very high hopes. And yes, only good thing about it was that it was free. It's almost funny when you sit in this very luxurious looking place, got your food in very expensively looking plates and it tastes like.. nothing. The food didn't contain a taste. Ended up going to city to really eat something. If you must eat in hotel - buy some food from Stockmann near hotel and eat in your room.
If I had to say something positive about this hotel it is the breakfast. Sure there were some dishes that were couple of weeks old and one of us had to throw up after eating old fish but at least there were lot of things to choose from. Juice was good. Porridge was good. To tell you the truth, maybe some other good things too but they are all override with all the bad experiences.
Even if you like cheap hotels I couldn't recommend this to you. This is not cheap in good way. Usually cheap hotels feel cheap because they don't have money and you kind of accept that. This hotel feels like it has money but just doesn't care if there's customers in it or not.
- Official Description (provided by the hotel):
- Located in the historical part of the Riga – Old Town – the Avalon hotel offers the unique opportunity to enjoy the Middle Ages charm and elegance of the city combined with modernism and comfort. The new four-star Avalon represents the combination of modernity and antiqueness with the full reflect of the New life in the Old Town. The panorama elevator will let you feel this special atmosphere in the Atrium of the hotel. With a view of commercial and shopping center, Daugava River, the old town churches and towers the Avalon hotel is ideal place for tourists and business persons. ... more less
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- Also Known As:
- Avalon Hotel Riga