Stayed here two nights whilst on safari.
Location very good and hippo pool great
Staff in dining area very good
Reception staff mixed
Some helpful but others more interested in their phones
Room really poor.
Arrived - no mosquito net for one bed
Eventually one put in room - not sure how effective hotel thought it would be with so many holes in it .
Toilet seat broken - repaired on second day
Curtain broken on rail
No soap in room on arrival and no hand towels
Rooms just very tired
Some are better but we drew a short straw
Tried to move rooms but told this was only one / type available for three . Clearly not true as others on tour had similar size rooms in far better condition
Glad to check out