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“Lovely Hotel.”
Review of Hotel Savoy

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Hotel Savoy
Ranked #1 of 37 Hotels in Spindleruv Mlyn
Certificate of Excellence
Brisbane, Australia
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Lovely Hotel.”
Reviewed 1 January 2014 via mobile


To be honest a ski trip to Spindleruv Myln was not expected as like most other people we normally go to more known destinations, France, Italy, Austria etc, well what a pleasant surprise! Spindleruv Mylyn has the Asten Hotel chain owned Savoy Hotel, nestled right in the heart of this quant and historic ski town. As the name suggests from it's pedigree the Savoy holds a firm grip in the luxury hotel accommodation stake in this town. Right from the start we were greeted by wonderful warming staff. This hotel also houses the up market restaurant Kogo, which is a great fit for this establishment.
Travelling with 2 children we elected to book a junior suite which had a double roll out bed and a single. The room was lovely and spacious, complete with all the appointments one would expect from a fine hotel. Being that we spent Christmas in the hotel the staff ensured that we were all in the spirit giving the kids Christmas dolls, along with plenty if treats making it feel welcoming and in the spirit. They also had a complimentary bottle of bubbly for the parents, and a cute bottle of sparkling apple juice for our kids. Just a couple of minor issues, their tv system only has 2 English channels, CNN & BBC so if you were considering a quite evening at 'home' watching a little tele then you may like to BYO DVDS for the room. Again we don't really watch television so it was no big deal. Lastly the hair dryer in the bathroom was lacking power for those of you with flowing locks, but that was immediately rectified by the Savoy staff who located a replacement for my wife. I think every day our kids were offered sweets by the staff, which could be seen as a concern but in reality the staff were just do friendly.
Breakfast is available in the lobby restaurant, which has a nice selection of cold meats, cheeses and breads plus scrambled eggs, bacon, grilled tomatoes and more.
The Savoy is a lovely hotel, one that I would totally recommend, for any stay in Spindleruv Myln.

Stayed December 2013
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 2 January 2014
Dear Michael,
thank you very much for your review on Tripadvisor. We are very happy you have enjoyed Christmas with us and your vacation with your family. We deeply hope we can welcome you again in hotel Savoy or in other hotels of Asten Hotels group.
On behalf of entire team of hotel Savoy, I wish you all the best in year 2014 and looking forward to welcoming you again. Say hi to all your family.
Yours
Lenka Rousarova
General Manager
Hotel Savoy Member of Asten Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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208 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Mlada Boleslav, Czech Republic
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

In one word the hotel is Fabulous, cannot fault a thing, everything was perfect from start to finish ,all the staff were polite and helpful, rooms spacious and fab bed and pillows, breakfast very good, bar had a relaxing atmosphere. Will be returning here again in the near future.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank meirion h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 1 January 2014
Dear our valued guest,
thank you very much for your feedback. We appreciate a lot you have found a time to share your experience with our hotel.
We are happy you have enjoyed the magic of Christmas with us.
On behalf of the entire team of hotel Savoy I wish you all the best in year 2014!
Yours
Lenka Roušarová
General Manger hotel Savoy, Member of Asten Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 December 2013

hotel savoy has great location in the heart of mountain village Spindleruv mlyn close to sk run medvedin. excellent service, friendly staff and clean spacious rooms. only the beds have quite soft matresses.
The hotel restaurant Kogo is offering italian - czech cuisine and their veal soup is fabulous.

Room Tip: ask for room with balcony
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexandra k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 1 January 2014
Dear Alexandra,
Thank you very much for your review and sharing your personal experience with other travellers.
I will be very pleased to share your comments with the entire team of hotel Savoy.
This will in turn inspire all of us to seek to improve on quality and to continue to provide excellent service to our guests in the future.
Yours
Lenka Roušarová
General Manager hotel Savoy, Member of Asten Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
Reviewed 26 December 2013

We stayed in this hotel for two nights. The room was very extensive and immaculately clean. The staff was very friendly and very very professional. It's amazing hotel with excellent staff.

Strávili jsme v hotelu dve noci. Pokoj byl velice prostorný, nádherný a skvěle čistý. Personál hotelu byl velice příjemný a vstřícný.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomCzech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 1 January 2014
On behalf of the entire team of hotel Savoy thank you for your feedback. We are happy to hear that you have enjoyed your stay with us and looking forward to welcome you back. Za celý tým hotelu Savoy děkuji za Vaše slova. Jsme moc rádi, že jste se pobyt s námi užili a že jste odjížděli spokojeni. Budeme se těšit na Vaši příští návštěvu.

Yours, Vaše
Lenka Roušarová
General Manager, hotel Savoy Member of Asten Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 December 2013

I have now stayed in this hotel on 3 occasions, my first stay was in the Presidential suite which was quite fabulous, the space was amazing - 2 separate bedrooms both with lounge areas and balconies with great views over the river.
The rooms were immaculately clean and came with the usual little extras one would expect when paying these prices.
Our room was right next to the spa so we made use of daily massage treatments.
Even though it was high winter, we found the hotel to have the heating on an almost unbearable level, we asked for our suite to be turned down which they did.
I found the staff to be very helpful and very professional.
On one occasion, I needed to buy a mobile phone, the GM took it upon herself to order it on her name for me and it was there the next day, which I really appreciated seeing as Spindl is not exactly close to any 'bustling metropolis'
I simply love that all the rooms are named after iconic movie stars.
Having stayed in both the top end and just regular room choice, I can say they are both very similar with just a difference in size.... obviously
Kogo restaurant is quite special and the food fantastic albeit rather overpriced.
I found the hotel to also be somewhat overpriced and I put this down to it being the only hotel of its calibre anywhere in the area, so I felt they did take a bit of advantage of this.
Other than that, the town of Spindleruv-Mlyn is quite enchanting and have found myself returning year after year now
I learnt to ski on my first trip and the piste's here are so diverse, perfect for the beginner right through to the PRO.
The Giant Mountains have captured my heart!

Room Tip: Front facing rooms are slightly bigger and without a doubt the best views.
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 1 January 2014
Dear our valued guest,
thank you very much for your nice words. We are very happy you are our repeated guest and you have always enjoyed your stay with us and in Spindleruv Mlyn. It was our pleasure to fullfill all your wishes and I believe we have another occastions to welcome you in our hotel again.
Yours
Lenka Rousarova
General Manager hotel Savoy, Member of Asten Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Czech Republic
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 November 2013

We had our small wedding in the restaurant Kogo, which is in the hotel Savoy and later we stayed the night in the junior suite. In one word it was perfect. The food was great, the table looked very beautiful. The staff was very professional and very friendly. Just perfect. It made our wedding even better.
We have seen many hotels in many countries, this hotel gives you all the comfort and an excellence service of a 5star hotel. I have never seen better. The staff is highly professional and very friendly. The room was perfectly clean, luxurious and very tasteful. We had breakfast in the morning, again very good. Everything very fresh.
You can clearly see that the entire staff makes all efforts possible to please their guests.
We will definitely come back.
The surroundings are magnificent. I have been here in Spindleruv Mlyn very many times, mostly in the winter, but in the summer, spring and fall as well. It is in my opinion a breathtaking place. Now I know there is a breathtaking hotel and in it a breathtaking restaurant. This hotel and this restaurant set an example.
We had a small, simple wedding, but the Kogo and the Savoy gave our wedding the cherry on the cake !

Room Tip: any room I think. We have had a tour before the wedding and saw a lot of rooms. All of them are soun...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pro65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 16 November 2013
Dear newlyweds, thank you very much for your wonderful words. I will be happy to share your feedback with the entire team. We are honoered that we have been part of your special day. We wish you both a lot of happy years and We deeply hope we can welcome you again in KOGO restaurant and in Hotel Savoy.
Yours
Lenka Rousarova
General Manager
Hotel Savoy, Member of Asten Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
1 review
Reviewed 12 October 2013

In this hotel our company has spent a few amazing days. The hotel staff was very friendly to our needs and wishes. The hotel offers nice rooms and wellness. Including is also a Kogo restaurant.

Highly recommended for group event, also for lovers of the mountains and sport activities.

Dior

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ondrej88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenka R, General Manager at Hotel Savoy, responded to this review, 14 October 2013
Dear Dior team,
thank you very much for your review and for your nice words. I will be happy to share your feedback with my colleaques. It was our pleasure to welcome you in our hotel and spoil you :).
Looking forward to another event in our hotel or welcoming you and your colleaques for your vacation with families or friends.
Yours
Lenka Rousarova
Hotel Savoy, Member of Asten Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Savoy

Property: Hotel Savoy
Address: Harrachova 23, Spindleruv Mlyn, Krkonose National Park 543 51, Czech Republic (Formerly Savoy Royal Hotel)
Phone Number:
Region: Czech Republic > Bohemia > Krkonose National Park > Spindleruv Mlyn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 37 Hotels in Spindleruv Mlyn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Savoy 4*
Number of rooms: 38
Official Description (provided by the hotel):
Savoy Hotel was created at the place of hotel Krone (Crown), which was built in 1881 by Josef Erlebach. In 1897 the flood damaged the building, subsequently reopened and for many decades Savoy Hotel remained the best hotel in Spindleruv Mlyn and retained its traditional charm until today.In December 2012, hotel company Asten Hotels took over the four-star hotel to its portfolio. Under the leadership of the company guests can enjoy the fresh mountain hotel, great service, modern rooms with breathtaking views, a gastronomic experience in KOGO restaurant and on the charming terrace, relax in the spacious sauna, jacuzzi and massage or enjoy the luxury products in the hotel boutique.Spindleruv Mlyn is located only 2 hours drive from Prague - in northeast part of the Czech Republic, in the heart of Krkonose, the highest mountains of the Czech Republic.Hotel Savoy offers to its small guests great selection of children toys and games for the smallest KIDS, sledges, bobsledges, scooters, skateboards, one wish during the stay to be fullfilled, GAME ROOM with Play Station, X-Box, Fat Boys and football for a the bigger ones, Ipad library, baby sitting can be organized for a surcharge for different kind of age categories. During summer time children can enjoy their time in small children playground and on trampoline just in front of the hotel. ... more   less 
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