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“value for money & great staff”

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Clarion Hotel Spindleruv Mlyn
Ranked #8 of 37 Hotels in Spindleruv Mlyn
Prague, Czech Republic
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“value for money & great staff”
Reviewed 26 December 2012

We spent nearly one week in the Clarion hotel during the Christmas time. The hotel has exceptionally good staff, which I find very unusual in the Czech republic. All hotel employees (receptionists, waiters, cleaning ladies, spa and wellness staff, management) were extremely helpful, flexible and pleasant. They were very professional and always ready to help. The hotel amenities include clean and well-maintained swimming pool, a spa and wellness center, a children corner, a playroom for older kids, a bar, 2 restaurants, and several halls for different purposes. We really appreciated a non-smoking environment, a children-corner, and a ski slope, which is located about 150 meter from the hotel. The weak points are: an insufficient WIFI network coverage in rooms, a lack of wheel-chair access and a lack of mini bar in the hotel room. The food is variable and good, the cleaning services are efficient and the atmosphere is very friendly. Altogether I would recommend this hotel because the good points far exceed the weak ones.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Abigail31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

Traveller rating
    59
    49
    34
    24
    10
See reviews for
85
48
Solo
0
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Any
English first
Prague
Level 6 Contributor
130 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 27 August 2012

We visited hotel at August 2012, with my wife and small kid. Service was great, staff was very helpfull everywhere, especially in restaurant. Rooms are renovated and its total different story then old Arnika ( I visited some time ago). Perhaps i cant imagine to stay there for 1 week, rooms were quite small for that. Food (half board and breakfast) was ok, nothing extra ordinary but for mountain weekend for family descent. Hotel has a lot of options also for kids - nice playrooms, free pcs with internet. The only disapointment was swimming pool, not very clean and also material was little bit strange for hotel pool (same what you have at home for your family).

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Svestka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2012

We visited the hotel in July 2012 and we haven´t realised that the hotel in not directly in centre of Spindleruv Mlyn. It took us about 30 minutes of walking on the road to centre.
In winter it doesn´t matter because there is skilift just next to the hotel.
We have got a nice clean, spacious room with balcony.
Parking place is free of charge if you stay in the hotel.
Breakfast was rich and delicious.
The hotel was like we expected.
For us it was a good value of money and we will definitelly come back in the winter.
I would recommend this hotel to the others.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EllaDv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level 5 Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 May 2012

We visited this hotel in february 2012, but fist time I visited it was actually around 1998 - back then it used to be called ARNIKA, but it is exactly the same hotel. One thing that shocked me is that nothing much has changed there since then, the resption, rooms as well as swimming pool is all the same with no improvement. I believe the wellness center is new - we got a massage there, I can recommend it. Breakfast was horrible - not only the there is very poor choice, but the food is on just a few tables which doesn't allow many people to serve themselves at the same time and since it is a huge hotel there is for example about 50 people surrounding these few tables and you have to wait for a while before your turn for every single thing (and yes, many times when your turn comes, there is none left). Cute bar and helfpul bartender in zero floor. The room was ok, bedding clean and cosy, we had a nice view, but bathroom had a problem - we could smell the sewage. After contacting the reception, Ms. Pavlina gave us attitude, she's quite rude, Mr. Tomas later helped us by moving us to another room. Location is great but overall low value for money.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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upyours
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2012

Although there were several poor points about this hotel the location so close to the ski lift was great. There is a free minibus to other ski areas like Svaty petr so don't worry about being marooned on this one lift. There is ski hire and free storage downstairs at the hotel which was good and not expensive. The ski slope itself is a good red with plenty to play at for a day or so. There is a ski school for the little ones. There is a bar menu till 11 pm which is limited in scope and quality but still a bonus. Loads of kids about having a good time. Take loads of 5, 10 and 20 Kc pieces to use on game machines as bar never had any change. Didin't seem to be a shop anywhere and it is a little isolated so, unless you have a car for the otherwise complex journey to Spindlerov, go prepared with whatever you might need. If you want to use the sauna or pool I suggest not waiting till the evening rush. The food in the restaurant seemed OK but the evening and breakfast buffet offer was poor. Although it may be overpriced and have pretensions way beyond what it delivers on, the location, convenience and kid friendlyness are undeniable positives.

Room Tip: the double room suites for families were ok
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 January 2012

We stayed at this hotel on January 14th and it is a Clarion hotel (did not see the name Arnika). The hotel is overpriced for the value a family room (4 beds) with hard matresses and very small windows close to the ceiling for Euro 200 is too much. The a la carte restaurant has some nice dishes however the service from the kitchen is terribly slow. We had dinner with 8 and after ordering it took the kitchen almost 45 minutes to inform us they had ran out of a dish. When the food finally came one of the fish dishes turned out to have ham in it which was not mentioned on the menu. The waiter tried to make up for it by staying friendly and serving free dessert but overall the experience was dissappointing. The location is also not the best as you have to take a car or the bus to reach the main skiing areas.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prague
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2011

Been there between 28th and 30th of October 2011

- room without fridge and mini bar
- quite cold room in between 0 and -1 not in the main building!!!
- unfriendly personnel - especially in wellness as mentioned in previous reviews
- ugly and old furniture in the restaurant (main) - breakfast were good, must say...
- closed one of the restaurant (opened just main restaurant and one bar)
- expensive beer no dark beer in the bar
- not very comfortable beds
- pool for free only between 8 a.m. and 12 a.m. in the morning (then 2 hours break! - maybe due to lunch break for "very friendly wellness manager"
- no experience during skiing season, but definitively not 4 star hotel!!!
- will not come again

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank peter f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Spindleruv Mlyn

Property: Clarion Hotel Spindleruv Mlyn
Address: Labska 111, Spindleruv Mlyn, Krkonose National Park 543 51, Czech Republic (Formerly Hotel Arnika)
Region: Czech Republic > Bohemia > Krkonose National Park > Spindleruv Mlyn
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #8 of 37 Hotels in Spindleruv Mlyn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Clarion Hotel Spindleruv Mlyn 4*
Number of rooms: 207
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