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“Lack of Christmas Spirit”
Review of Vila Gale Tavira

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Vila Gale Tavira
Ranked #6 of 15 Hotels in Tavira
Certificate of Excellence
Portugal
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lack of Christmas Spirit”
Reviewed 31 December 2013

Four of us spent this Christmas at this Hotel. When we arrived there was a big illuminated Christmas tree in the foyer, but the staff were quite dowdy in their dark uniforms, although quite polite, and offered WiFi service immediately. However, no Christmas hats, not a piece of tinsel to be seen. I had hoped we might get some piped Christmas music - all the shops in the town were playing carols and songs, but not in this hotel. The room was clean, beds good and it had a small balcony. The bar advertised Christmas entertainment, but all we witnessed was one guy on Christmas day, belting out pop songs to his pre-recorded backing machine. It did not inspire anyone to dance, or indeed stay in the bar for any length of time. On the dining room tables, there was an attempt at a Christmas decoration, with a slot together 5" cardboard Christmas tree cut out. . The food was just awful - the evening Gala Meals on Christmas Eve and Christmas Day had no resemblance to any sort of seasonal food. There was some sort of wok with beef in a sauce bubbling away - labelled Beef Stroganoff, but no-one around to serve the queue that was waiting to be served. One of the offerings for Christmas Day was meatballs in tomato sauce and a lasagne that looked quite unappetizing. The cheese table attracted most people, anxious to eat something nourishing. The waiting staff were quite harassed and were slow in serving drinks, until motivated. On our last day, we decided we would walk into the town and get an evening meal - which was delicious and reinstated our love of Portuguese food. The underground garage charges €7 a day, but is not very secure, open to the outside pavement, and only barriers for security. Did we enjoy our Gala Christmas Break - definitely not this year.

Room Tip: Ask for a room away from the lifts, which are noisy when folks are arriving. Ask for a room on the...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank discovereurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 2 January 2014
Dear Guest,

We apologise for any incovenient.
We will do a new format and ambience to this day.

Kind Regards,

César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (188)
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Portugal
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 December 2013

We had a lovely couple of nights all inclusive and thoroughly enjoyed our stay.
Although the decor was not modern it was well maintained and clean throughout.
I do agree with a previous reviewer that the lighting in corridors is insufficient.

Food was generally of a high standard, tasty and well cooked - my only complaint is that the vegetables were all overcooked.

Bar and restaurant staff were all friendly although reception were a little frosty.

My only criticism would be that there were no sugar free drinks other than Pepsi. Having said that, perhaps I should have advised them in advance that these would be needed.

Would happily stay there again and thought the fully inclusive option was good value.

Room Tip: We paid an upgrade for a pool view which meant there was no road noise.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank steppitoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 30 December 2013
Dear Guest,

We are glad for the pleasure time you had with us.
We wait for you on next trip to Algarve.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, UK
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 November 2013

Was actually pleasantly surprised how happy we were with this hotel. It is aging a bit and prices reflect this - but they are really putting effort into getting important things right. Rooms are comfortable, roomy and clean. Breakfast is very good, with a good range. The pool is well kept, and there is a small indoor pool with steam room and jacuzzi, if the sun does not shine. And the staff are welcoming and helpful throughout the hotel - no wonder so many people return, we certainly will. The hotel is really well located too, a quick stroll to the riverside and town, and on a lower, more level part of Tavira than some. Minor dislikes were the teensy size of the balcony for our room (not all are like that) and I personally would not enjoy spending much time around the pool as the sunbeds are squeezed in, and there is not a lot of room. But Tavira has wonderful beaches so this is not a problem if you are beachbaby. Expect lots of groups by the way, in October a mix of golfers and Saga enjoying a fabulous sunny week in the Algarve.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mzurisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 6 December 2013
Dear Guest,

We are glad for the pleasure time you had with us.
We wait for you on next trip to Algarve.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 November 2013

We have stayed in this hotel many times and our last trip was in late October this year. A very popular choice with older Saga holidaymakers and groups of golfers. My partner has stayed here on several golf trips with a group from his club. They hotel is of an excellent standard and is in a good location within walking distance to the town. There is also ample free car parking nearby, although there is also a large car park under the hotel. There is a charge to use this, but it is a good option for golfers who can leave their clubs safely overnight in their cars or minibus. We have used the half board option once, but it was quite expensive and very few guests eat in. Tavira has many excellent restaurants and it is better to have bed and breakfast and eat out in the evening. The rooms are clean and well appointed although the beds are a bit hard, made worst by the plastic mattress covers most hotels seem to fit these days.

Room Tip: Pool view rooms are very quiet and West facing rooms are great for sunbathing out of season, althoug...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hilary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 6 December 2013
Dear Guest,

We are glad for the pleasure time you had with us.
We wait for you on next trip to Algarve.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 November 2013

We have stayed here several times in the last few years as a base for playing golf and due to its great location in Tavira. Pool views are definitely worth the extra and B & B is a good option to take advantage of the variety of restaurants Tavira has to offer. Beds not the comfiest but overall a nice place and reasonable value.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 19 November 2013
Dear Guest,

We are glad for the pleasure time you had with us.
We wait for you on next trip to Algarve.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013

6 of us were here the first week in October 2013, we had 6 rounds of golf in 7 days.
We were all over 35.
The hotel was clean and tidy, staff friendly and helpful.
I would say the hotel was a 3 star not close to 4 star.
Rooms were ok but when we got into our rooms we found there was a 5 mm gap between the single beds with built in bedside cabinets each side (you would need to be really good mates to be this close to someone snoring and dribbling) so we had to lift one of the beds out and put it against the outside wall.
The weather was fantastic (we had a bad experience in Spain last November, 7days of rain).
Golf courses were tough but all between 5 and 20 mins away.
The town of Tavira was a massive surprise to all of us, it is probably the best town I have been to abroad, full of working locals, super little bars and restaurants all very reasonably priced.
There is a small bar on the right hand side of the hotel as you exit run by a fantastic local lady called Isabella, you must go there for a drink as she has the warmest welcome and always smiling very helpful and much cheaper than the hotel bar
Isabella will advise you on best restaurants to go to (most close at 1000)
Please say hello from Nick and Rich if you call.
Tavira is so laid back and non commercialised it is a must, but don't expect a party town cos it ant
Would and probably will go again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nicksspink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 19 November 2013
Dear Guest,

We are glad for the pleasure time you had with us.
We wait for you on next trip to Algarve.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 November 2013

We were booked into our room on arrival ,lovely sunny room 3rd floor (3040),would like this room again.Receptionist named Aida was very helpful indeed and also throught our stay also, she explained all the breakfast and meal times and the facilities of the hotel.Was dissapointed that no water or fruit in room on arrival ,unless you used the water that was in fridge which was 3 EUROS.also cake in fridge in white box which again we did not use and was still in fridge the day we left (not very fresh)Rooms could do with a full length mirror.pillows need to be firmer ,cleaning was not done in most cases till after 2pm which is rather late ,would suggest beds and rooms are made up by 11.30 to 12o'clock.Hotel was very central for bus/rail stations.
The service in the restaurant could have been better ,tables at breakfast not always set and food was not being checked to see if it needed replenished,at dinner it was the same food not hot also choice of sweets you had to ask for replenishment ,having to wait 15minutes for butter and 20mins for ice cream ,the day a management person was around no problems ,the waiting staff did not appear to work together like team work.Would stay again as we like the area.

Room Tip: The rooms on 2nd or 3rd floor very sunny ,opposite the restaurant side ,worth paying the extra suppl...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Tavira, responded to this review, 19 November 2013
Dear Guest
We thank you for you’re visit to our hotel.
We believe that you’re appreciation is important to us.

Kind Regards
César Gaspar
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Tavira

Property: Vila Gale Tavira
Address: Rua 4 de Outubro, Tavira 8800-362, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Tavira
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Tavira
#2 Spa Hotel in Tavira
#6 Luxury Hotel in Tavira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Tavira 4*
Number of rooms: 268
Official Description (provided by the hotel):
Located in the historical city of Tavira between this picturesque old town and Ria Fromosa. Here, guests will discover a good selection of shopping and entertainment venues. The fine sandy of the dune island, Ilha de Tavira, is easily reached by ferry and the hotel bus travels to the airport several times a day. The large, excellent golf courses of Quinta da Ria and Quinta da Cima are only 11 km away. Public transport departs from stops located directly in front of the hotel; Faro airport is approximately 30 km away. Built in 2002, this popular hotel offers a total of 268 rooms spread over 3 floors, of which 22 connecting rooms and 6 junior suites suitable for families. Amongst the facilities you will find a stylish reception area with 24-hour service and lifts, free Wi-Fi Internet connection in public areas, a currency exchange desk, a game room and a Kids Club. The hotel is equipped with wheelchair access ways and an air-conditioning. You may take advantage of a restaurant with non-smoking areas and highchairs for infants, two hotel bars, a gaming room, a garden and outdoor areas such as the playground for kids. For and additional cost you may use the hotel safe, the laundry service or the garage. All the rooms have been tastefully furnished and offer air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. There is an outdoor swimming pool with sun loungers and parasols all around and a garden area. The hotel is equipped with a Health Club which is composed with indoor heated pool, a Jacuzzi, a steam room and a gym. There is also the possibility for our guests to have massages and beauty treatments. Guests may select their breakfast, lunch and dinner from a wide buffet. Lunch and dinner may be chosen a la carte. Special dietary requirements, as well as individual-specific menus, may be catered to and it is possible to book a half-board stay. ... more   less 
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Also Known As:
Vila Gale Tavira Hotel Tavira
Vila Gale Hotel Tavira
Vila Gale Tavira Portugal - Algarve

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