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“Lovely location but dated facilities”

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Akaroa TOP 10 Holiday Park
Certificate of Excellence
London, United Kingdom
Level Contributor
180 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Lovely location but dated facilities”
Reviewed 2 December 2013

You can't argue with the view, unless someone is parked in front of you, so look at the site map and ask for a pitch with a view. 500 paces /steps down to town, ok going down! No good if you are not in good shape. Can't remember when I saw avocado sink basins last, but the showers all very clean. Just needs a little bringing up to date and not to rely just on view. Recommend, yes.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank stevesmith10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akaroa-holidaypark, Manager at Akaroa TOP 10 Holiday Park, responded to this review, 5 February 2014
Thank you for your review. We attempt to provide the best possible facilities at all times and to keep them spotlessly clean.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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Reigate
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

Our RV was perfectly placed overlooking the bay and simply the best view of any Top 10 that we stayed at. A 20 minute convenient walk to the village. We didn't use the facilities apart from the showers and so cannot attest to the quality.

The one niggle we had is the penny pinching attitude many Top 10's have towards providing wifi. This should be a free amenity similar to water/electricity and cooking gas. Top 10 need to catch up with the rest of the world and join the modern age in providing free wifi.

Room Tip: If you are in a RV ask for the harbour view sites. They are simply stunning.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank FydorDosteovsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akaroa-holidaypark, Manager at Akaroa TOP 10 Holiday Park, responded to this review, 5 February 2014
Thank you for your review. We attempt to provide the best possible facilities and services at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 November 2013

Top 10 Holiday Parks should spend less on marketing and more on maintaing the facilities. We had the opportunity to travel for over one month on the North and South Island at a variety of campgrounds. This property sets a low bar for itself. The only redeeming quality of this property is the view. Why should you pay $37 NZ to park on a slanted piece of grass (no power) with facilities from the 1970's? Focus less on marketing and more on improving the property to 2013 standards. Don't hang your hat just on the view!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
158 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 31 October 2013 via mobile

Nice holiday park with good amenities and a great playground for children. From the lower lane of powered sites you can enjoy spectacular views over Akaroa and the bay area! Although the amenities are certainly in order, the showers could be cleaner! Pricing is high, the overall experience is average!

Stayed October 2013, travelled with family
Helpful?
Thank Anders J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 October 2013 via mobile

Great views and close to town. 10 mins walk (not suitable for seniors). Kitchen is marvellous, but bathroom is a bit stinky and just not cleaned thoroughly and often enough. Non the less, great stay and good to watch the sun set from our van over the bay.

Stayed October 2013, travelled with friends
Helpful?
1 Thank Cassandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akaroa-holidaypark, Manager at Akaroa TOP 10 Holiday Park, responded to this review, 26 October 2013
Dear Guest,
We thank you for your review. The facilities are cleaned thoroughly every day at about 10.30 - 11 am and again checked at about 6 pm. We are very particular in providing the cleanest possible facilities. However should a guest use the facilities in between the above times it might possibly have created a smell. We are currently looking at installing atomisers to provide a fresh smell at all times.
Bo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 October 2013

Akaroa is a beautiful location, with stunning views around every bend and an old french feel carried down by it's history. Business revolves around this tourism, and accommodation isn't cheap.

This is important, because while I'd say some of the facilities haven't been upgraded in a while, and the price is higher than other Top 10s I've stayed in with nicer facilities, the price is good for the location.

The campground is on the hill above the town - hence the views. Apparently there is a path you can take from the bottom of the campsite, but we chose to use our vehicle back and forth. I didn't feel the urge to try walk 15 mins back up a steep hill.

We stayed in a "deluxe cabin" which was a standard cabin with a queen bed and dresser rather than bunk beds. This made it more spacious and the smell of fresh oil, and cleanliness was lovely when we entered. There were plenty of duvets and it felt luxurious. Because we wanted linen and towels provided (went on the bike), it was only $5 more to have a bigger, more comfortable bed already made up and we went for it. It was odd though that the furniture was placed under the only 2 hooks in the room which made them hard to use.

We were right next to the facilities which was handy, and while older they weren't too bad. Water was REALLY hot (half way round was as high as I'd go) which is a nice perk, there was a changing area with hooks and a bench for each and they were free. They seemed clean, but other guests had a rude habit of leaving their toiletries in cubicles which was off-putting and I've never seen that before.

The kitchen had a couple of large tables (and plenty of picnic tables outside), and loads of bench space and stove tops, and was very clean. Bear in mind the cast iron took AGES to heat up so we could cook, and it was really frustrating there were no bins. Rubbish had to be taken outside to the trailer for this purpose and recycling. I understand this must make it efficient for staff, as they only have to hook one trailer up to clean out the whole camp, but it's actually really inconvenient and I've not seen this before either.

In saying this, it was a good price for the area, the room was comfortable and clean, and there was nothing wrong with the facilities. A couple of minor niggles is no biggie.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissTonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 1 September 2013

Stayed on a powered site, after having stayed at most Top 10 holiday parks in the South Island, this I would say is the worst, whilst it has a great view over Akaroa it is over priced for the facilities provided which are run down and very tired. The recycling facilities are a joke as all rubbish is put in a garbage trailer together which hadn't been emptied for some time. Many off the water taps in the park leaked and there are a limited number of hard stands for motorhomes and of what there is, are packed in on top of each other. The bathrooms are tired and look as if nothing has been done in upkeep since 1970. eg the avocado hand basins and grouting missing from in-between tiles. Would I recommend this place to anyone, not likely.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank scotts9401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akaroa-holidaypark, Manager at Akaroa TOP 10 Holiday Park, responded to this review, 4 September 2013
We have two rubbish trailers. One for recycling and one for household waste. Unfortunately the recycle trailer had to go for repair which left us with only one trailer for 4 days. All showers and vanities are currently being refurbished. Since taking over as managers two months ago we are constantly working on upgrading certain areas of the park to ensure the highest standards possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Akaroa TOP 10 Holiday Park

Property: Akaroa TOP 10 Holiday Park
Address: 96 Morgans Road, Akaroa 7542, New Zealand
Region: New Zealand > South Island > Canterbury Region > Akaroa
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 24 Speciality Lodging in Akaroa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Akaroa TOP 10 Holiday Park 4*
Number of rooms: 14
Official Description (provided by the hotel):
A four star TOP 10 holiday park in a premier location above the village. Full park facilities, including self contained studio and one bedroom park motels, plus cabins. Children's playground, trampoline, swimming pool and paddling pool. All weather van sites and grass tent sites amongst shady trees. Great views of Akaroa harbour and village from most units and sites, on a quiet road yet only 300 meters from main street and beach. ... more   less 
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