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“Great location shame about the staff”

HarBar Beachfront Cafe
Ranked #8 of 29 Restaurants in Akaroa
Price range: US$3 - US$20
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: View
Dining options: Breakfast, After-hours, Outdoor Seating
Reviewed 12 February 2014

Had spotted the waterfront bar with a lovely location earlier In the day, so had an evening drink here with the intention of staying for dinner but didn't. Hannah, our waitress, was attentive and doing her best in trying circumstances as she was in high demand. Most other patrons were trying to get the other blond waitress to take their orders or answers their questions. The blond waitress is surly and rude - banging down plates of food, dumping cutlery etc - and losing Harbar business.

As Akaroa relies heavily on tourist dollars I strongly suggest a review of staff, their attitudes and customer service ethic, with the exception of Hannah.

Thank EJTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 - 201 of 248 reviews

Reviewed 7 February 2014

Unfortunately we didn't get the chance to dine here but did attempt to on two occasions... The first time we walked in to see if we needed to book a table and the waitress looked gormless and then referred our query to a male colleague who seemed uninterested in our custom. We left with the intention of going back there for an evening meal. We returned as the menu looked great and had a neat little seating area right on the water with lovely views.... However.... the waitresses would not even make eye contact or greet us while standing there for several minutes to be seated.... Looks great, but sorry.... we gave up due to the lack of service...

    • Service
Thank moochNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

Quick service, friendly hot guys serving, ploughman's platter yummy.
Beautiful view over the bay and I noticed that they had picnic rugs in case of the chills. An outdoor fire for the cold nice touch only not needed when I visited.

Thank Victoriapersich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Visited Akaroa on a (rare) sunny day. Found a table outside and ordered some food whilst enjoying the view. Had some fries, calamari with dipping sauces and blue cod bites. All were cooked well and were tasty. View was lovely too. Would return if back in Akaroa.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Melbournep2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

Well I am starting to get the hang of service in this lovely country. Other guests think nothing of interrupting counter service to be friendly if they know the servers. This causes massive distraction because the friendly servers are much more interested in chatting to their friends than concentrating on their job. We have been here only 3 days and this has now happened to me twice! This bar suffers from this problem...the output of which is only one out of two meals was prepared and we ended up eating them sequentially. Lots of apologies by the staff but if they just concentrated on their customers and doing their jobs properly instead of being sociable it just wouldn't happen.

Thank Robinhood1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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