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“Warm welcome”
Review of Picton Top 10

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Picton Top 10
Certificate of Excellence
Auckland Region, New Zealand
1 review
“Warm welcome”
Reviewed 8 June 2014

We have stayed here twice in recent weeks. We find Picton Top 10 easy to find when arriving off the ferry and are always warmly welcomed. After inspecting the small en suite unit we opted to upgrade to one which had a microwave which they offered to us for a reduced rate. It was just what we were after and we found the staff willing to meet our needs, welcoming and friendly. We'll definitely stay here again.

Room Tip: Inspect your room first and if it doesn't have all you require, try another one.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GandA50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 10 June 2014
It was lovely to have you return to stay with us recently and great to know you enjoyed your experience. We often receive favourable comments about our service as we all work very hard to ensure our guests feel welcome and 'at home' during their stay.

Great to know you will be back, and we look forward to seeing you again.

Kind regards
Katharine
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Katy, Texas
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 June 2014

We stayed in a camper van and made use of the facilities here. Our daughter enjoyed the playground too. We always enjoy Top 10. The shower and toilet facilities were clean and adequate with hot water. Would definitely recommend.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JManderfeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 10 June 2014
Thank you for your review of your recent stay at Picton Top 10 Holiday Park. We appreciate your feedback and are very pleased to hear your enjoyed your stay and found our facilities suitable to your needs. Most especially that your daughter enjoyed the playground.

Thank you for choosing to stay with us.
We hope to see you again.

Regards
Katharine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 May 2014 via mobile

We stayed in a standard cabin and it was as expected, it was clean but nothing special.

The bathrooms were clean but there was next to no hot water and spiders all around.

And the kitchen was an absolute disgrace! The pans were junk and there was nothing to cook with that didn't fall apart!

Stayed May 2014, travelled as a couple
Helpful?
Thank Laurmac22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 10 June 2014
Thank you for taking the time to comment on your recent stay with us. It is indeed disappointing to learn you felt unhappy about your experience. It is more disappointing that you were here for two nights and did not say anything to us, so that we might have been able to assist you.

As our shower cubicles are fitted with timers—following a couple of years of severe water shortages—had you not depressed the button as you enter the cubicle, it would account for the shower conditions you experienced. As for the spiders, we routinely undertake a thorough de-webbing process around the park, and following your comments we have removed a couple of small webs. Thank you for bringing this to our attention.

Our shared kitchen is equipped with basic cooking facilities, as guests who utilise this facility, are required provide their own equipment and utensils. We would love to be able to provide a more extensive range, however experience has dictated that much of what we supply in the kitchen is either mistreated or removed. As other patrons below have attested, our kitchen is more well equipped than most. We have however, revisited that which we stock in the kitchen to ensure that what is actually there is in good working order.

As always, we appreciate feedback from our guests—good and bad—we would however encourage you to speak to us at the time so as to eliminate dissatisfaction at the earliest opportunity.

Regards
Katharine
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014 via mobile

Stay there last night. 1 car 3 motorbikes 5 adults. They gave us a second unit so we had more space free of charge cause they were quiet. Wonderful place to stay. everything was clean and tidy. Love the music in the bathrooms. Very friendly helpful staff. Friendly cat Tom came and said hello to us. We would recommend this top 10 to anyone.

Stayed May 2014, travelled with friends
Helpful?
Thank 262megank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 27 May 2014
Thank you for your generous feedback. We are delighted you were happy with your stay and that your would recommend us to others.
We are fortunate to have some wonderful staff working with us, who are dedicated to ensure our guests' needs are always catered for. This includes our resident moggy—Tom—who has become something of a local celebrity. We often have guests arrive asking after him, and he is certainly not backward in making himself known to you.
We look forward to seeing you again soon.
Regards
Katharine
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Denver, Colorado
Level Contributor
329 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 20 May 2014

In general, the 'Top 10' parks are excellent. This was no exception as it had clean, well maintained facilities as well as friendly and helpful staff. The bathrooms and kitchen are in perfect working order. They also have a jacuzzi room you can rent which is excellent! Also very close to the port where the inter-island ferries come and go.

Stayed March 2014, travelled as a couple
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 27 May 2014
Thank you for taking the time to write a review about your recent stay at Picton Top 10 Holiday Park. We really appreciate your feedback and are pleased to see you found our facilities well presented and suitable for your needs. Our staff work very hard to ensure our amenities are clean and tidy as often as possible. So they are always pleased to hear that our guests are happy.
Thank you for choosing to stay with us, we hope to see you again.
Regards
Katharine
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Taupo, New Zealand
1 review
Reviewed 15 May 2014

We stay at the Picton top 10 in our 8 meter motorhome when ever we visit the South Island.
They always manage to fit us in, even when we have"nt booked. Very handy to walk into Picton and always very clean.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chris3330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 27 May 2014
Thanks so much for your review. It is always a pleasure to have you stay with us.
We look forward to seeing you next time.
Regards
Katharine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 11 May 2014

My husband and I stayed with our 9mo baby while touring South Island. We really enjoyed our stay and stayed an extra night. The staff are lovely and we met friendly campers in the camp kitchen. Kitchen, bathroom etc all very clean. Nice shower. Best part was walking to town from the holiday park via the marina which makes it a great location.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yvette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PictonTop10, Front Office Manager at Picton Top 10, responded to this review, 13 May 2014
Thank you so much for your lovely comments about your recent stay at Picton Top 10 Holiday Park. It is always good to know that we are getting it right. Like you, many of our visitors appreciate our close proximity to the township, and with the recent upgrades to the Picton Marina, the stroll into town has become even more pleasant.

We look forward to seeing you again.
Regards
Katharine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Picton Top 10

Property: Picton Top 10
Address: 78 Waikawa Road, Picton 7220, New Zealand
Region: New Zealand > South Island > Marlborough Region > Picton
Amenities:
Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #3 of 26 Speciality Lodging in Picton
Price Range (Based on Average Rates): £
Hotel Class:5 star — Picton Top 10 5*
Number of rooms: 31
Official Description (provided by the hotel):
Roger, Julie, Peter and Mel offer you a warm welcome to Picton TOP 10 Holiday Park, gateway to the Marlborough Sounds. Located just ten minutes to the town centre and across the road from the freshly redeveloped Picton Marina, our park offers a range of accommodation for couples, families and groups, along with all the communal facilities you need for a fun, relaxing holiday. Qualmark graded 5 star, member of the Top10 Holiday Park Group. ... more   less 
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Also Known As:
Picton Top 10 New Zealand - Marlborough

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