I booked this tour and received multiple confirmation emails. The website even requires you to check with the company to be sure they have enough people to run the tour... which I did (they won’t run it for a solo traveler). When the coordinator found out they had not checked out the date fully, they emailed me and very politely apologized and told me they would need to cancel my tour because it was just me. Mistakes happen, and they refunded my money immediately, but I built my three days in Auckland around this tour, and this really could have put a wrench in my plans. I took the Fullers Explorer Hop On/Off instead. I’d recommend it - much cheaper, and the tour guides are a hoot!
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