During check-in, the Front Desk agent was extremely efficient. The Bellboy assisted us with our luggage and escorted us to the room. He gave us a brief orientation of the room and left. The room was perfect, with nice amenities placed on the table. All the staff in the hotel used our last name, even the Housekeeping staff we met in the corridor. A turndown service was also provided.
At breakfast, gracious welcomes and farewells were always provided. The staff checked our choice of seating. The range and selection of food was always attractively presented, flavorful and fresh. The breakfast buffet was impressive and varied
Check-out was an easy process with no delay. The Front Desk agent offered assistance with a map and showed us how to drive out of the city
- Official Description (provided by the hotel):
- The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Trinidad