We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury hotel, wonderful staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Iberostar Grand Hotel Trinidad
Ranked #1 of 11 Hotels in Trinidad
Certificate of Excellence
Stratford-upon-Avon, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Luxury hotel, wonderful staff”
Reviewed 28 December 2012

Very welcoming staff, the largest bed we've ever slept in, luxurious bathroom, views of the mountains from our balcony, the maids created different sculptures with our towels each day, lovely restaurant, internet access - all in all a very luxurious stay in a lovely town. Perfect.

Room Tip: Trinidad is a bustling town and we loved 'people-watching' from our balcony which looked ove...
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hilary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 29 December 2012
Dear Hilary A

Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our hotel.

We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal,


Best wishes


Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,303 reviews from our community

Traveller rating
    894
    332
    50
    14
    13
See reviews for
160
790
49
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sheffield
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 December 2012

On our third trip to Cuba we decided to go upmarket on our first ever stay in Trinidad. This hotel is delightful; it is a beautifully restored building. But even more impressive are the staff who made us feel really special, but in a very friendly and comfortable way. Leo, the manager of relaciones publicas, was so welcoming on our arrival along with all the rest of the front of house staff. They had discovered that it was my husband's birthday, and so had dressed up our room with balloons, wine and fruit, which was unexpected and lovely. The hotel is fairly small and intimate. The buffet breakfast is very good indeed. This is part of the Iberostar group but bears no comparison at all with the Iberostar owned Parque Central hotel in Havana. Thank you to Leo and colleagues for some unforgettable memories of our stay in Trinidad.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SafKSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 29 December 2012
Der Guests:
I am extremely pleased to read your complementary comments about our hotel and service.

Staff members appreciate to know that their efforts have been appreciated, thank you for highlighting the high service that you received during your stay.

Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad

Best regards

Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2012 via mobile

We were in Cuba on honeymoon in November. This hotel was comfortably the best on our trip, and we stayed in many beautiful places. The service was beyond compare, the food was delicious, and the drinks at the bar were of the highest quality. The special touches the hotel provided for our honeymoon were a delightful bonus, and really made our stay memorable. All the staff, from the bellboys and cleaners through to the general manager, were incredibly professional. Would recommend this hotel to anyone.

Stayed November 2012, travelled as a couple
Helpful?
Thank ShwetaandAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, Manager at Iberostar Grand Hotel Trinidad, responded to this review, 28 December 2012
Dear Guests;

I do thank you very much for choosing our hotel for your honeymoon stay. It was with a great pleasure to read your review and complimentary comments. I am sure that your suggestions and observations are also valuable for other readers.

We look forward to your return to Iberostar Grand Hotel Trinidad and I wish you all the best for the forthcoming 2013.



Sincerely,


Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brockenhurst, United Kingdom
1 review
Reviewed 22 December 2012

I stayed at the grand in November and was knocked out by the level of service,the rooms were spotless and classy,food was excellent but the jewel in the crown was the staff. so attentive and well trained and so friendly. I have been coming to Cuba for a few years and this is by far the best hote i have stayed in.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephen262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 25 December 2012
Dear Stephen262

Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities.
Staff members appreciate to know that their efforts have been appreciated, thank you for highlighting the high service that you received during your stay.

Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad

Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 December 2012 via mobile

We stayed for 2 nights in one of the rooms with a terrace which overlooked the square (if you peek over the wall). Room was large, as was the bathroom. Free wi-fi supplied, very slow in comparison to what we were used to, but welcome. Meals here were great, among the best of our experience in Cuba, breakfast and dinner on the days we were there were buffet, not a bad thing for desserts! The hotel itself was beautiful and comfortable, and the staff very friendly.

Stayed December 2012, travelled as a couple
Helpful?
2 Thank mazzieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 25 December 2012
Dear Guest

It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users.

We are also more than glad to know that you had a pleasurable time at our outlets, and that you found our food offerings satisfactory

Once again I do thank you for sharing with us your kind notes.

Looking forward to host you in the near future,


Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almere, The Netherlands
Level 6 Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 December 2012

This is one of the best hotels we visited in Cuba. We decided to upgrade to a suite, as they are much bigger than the standard rooms. Ours was located at the front. The only disadvantage of the room was the noise, as the locals meet on the plaza and keep talking very loud in the middle of the ntght. The service is very good. Staff is friendly and helpful. They even brought a bottle of cava to our room. Also nice: free internet.

Room Tip: Rooms at the front can be noisy
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAB2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 25 December 2012
Dear Guest

Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very sorry to read that you had completely enjoyed our hotel facilitiesif it was not for the noise of the outside. Unfortunately we cannot do much to avoid it , due to the hotel's location in the center of a town full of street life, the only thing is to relocate the customer in one of the backrooms whenever availability.

Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad

Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edgware, Middx.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 December 2012

My husband and I have just returned from a truly memorable stay at the Grand Hotel Iberostar,in Trinidad Cuba. Everybody at the hotel could not have been more helpful or kind. It was a pleasure to see so many happy smiling faces wherever we went. In fact I would say it was probably the best and friendliest hotel we have ever stayed in. Everything about the hotel and in fact the town Trinidad was great.

Room Tip: Ask for a room with a balcony overlooking the front of the hotel.
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Di24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review, 25 December 2012
Dear Guest

We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments.

Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us.

I look forward to welcoming you back to Iberostar Grand Hotel Trinidad



Best wishes,


Carlos Lázaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Trinidad
8.0 mi away
Hotel Los Helechos
Hotel Los Helechos
#7 of 11 in Trinidad
219 reviews
181.3 mi away
Melia Habana
Melia Habana
#2 of 79 in Havana
3,342 reviews
122.5 mi away
Blau Varadero Hotel Cuba
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel La Ronda
Hotel La Ronda
#2 of 11 in Trinidad
177 reviews
179.2 mi away
NH Capri La Habana
NH Capri La Habana
#4 of 79 in Havana
1,646 reviews
84.8 mi away
Royalton Cayo Santa Maria
Royalton Cayo Santa Maria
#1 of 15 in Cayo Santa Maria
3,022 reviews
Show Prices
Show Prices
Show Prices

Been to Iberostar Grand Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Hotel Trinidad

Property: Iberostar Grand Hotel Trinidad
Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 11 Hotels in Trinidad
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Travel Republic (UK), HotelsClick, Evoline ltd and Cancelon so you can book your Iberostar Grand Hotel Trinidad reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Trinidad

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing