We spent one week at Paradisus Rio de Oro, in a standard room, from Feb. 28th to Mar. 7th.
Room: Our room was located on the first floor. There is some smell due to the humidity but it's not overpowering. No rooms were available on the second floors. We had a partial view of the ocean as soon as we exited the building. The mattresses are comfortable but could be replaced for a 5-star hotel. The room is spacious (the most spacious we found in Cuba, after staying at 5 or 6 4-star hotels over the past few years); probably 700 sq.ft. The furniture is really nice. We even had a big flat screen TV! The bathroom is really decent too. Everything is nice and clean. The maid does clean the floor, makes the beds, changes your towels, puts new soaps and takes the time to do different sculptures with one or two towels every day!
Food: The variety of the food, both at the buffet and at the restaurants, is striking for Cuba. Salads, sandwiches station, pizzas, grilling station with 4-5 types of fishes/shrimps/calamaris and burgers/chicken/beef, 3 types of rice (with vegetables, with seafood...), vegetables, 10-15 different types of cakes, ice creams, fruits (mangos, pineapples, bananas...), fresh juices, yogurts... And everything tastes great !
Site: Not too big, not too small. Around 50 buildings. Nothing is worn out. You'll love their luxurious vegetation! Everything is nicely kept. A dozen of gardeners are at work during the day.
Pool: It does need some paint at the bottom, but nothing major. You'll have a nice view of the ocean from the pool. Enough chairs for everyone. Some sun beds, spoken for early in the morning.
Animation: The animation team is small. There's not many activities on the site. But we went there to relax; perfect for us ! ;) Wonderful shows at night (water ballet at the pool, flamenco, circus, 70's...).
Beach: Yes, the beach is small (around 80 meters wide). You must go there knowing that there are rocks (4-6 meters long, 20-30 cm high) preventing you from entering the ocean except in some select spots which are rocks-free. We did not hurt our feet entering the ocean but you must be cautious where you step. After this barrier, you'll enjoy warm, calm and crystal clear water. You can take water shoes with you if you fear for your feet; we did, but left them at the room after the first day, since the rocks aren't that treacherous. It's a fantastic place to snorkel; after entering the ocean, head toward your right and you'll find a nice reef, with some corals and more than a dozen species of fish, swimming in banks or hiding between the rocks. The water is so clear you can see at more than 10 meters. To summarize: difficult entrance to the ocean, small beach, but really nice, calm and warm ocean, with great snorkeling potential.
Staff: No one is looking for tips there! Everyone will be going out of their way to please you and serve you with a smile. Need more bottled water? Just call room service and they will bring you some in the next 2-4 minutes; and they'll not restrict you to 1 bottle per day per room as other hotels in Cuba do. Arriving in the middle of the night and hungry? Call room service again; they'll bring your plates plastic wrapped! Want mango juice at the buffet in the morning? The lady at the juices station will go get a mango in the fruit section to serve you some mango juice! Want to check out late? Just ask and they'll try to accommodate you with a smile! If you can, find Yudith at the buffet; she'll serve you with a smile every morning, wish you a nice day when you exit the buffet and remember your preferences (we drink tea, no milk; she came to see us as soon as we sat down to tell us that she'd bring us tea in a minute).
To summarize, this hotel is really in a class of its own, thanks to its food, its staff, its site and its shows. The beach is small and the ocean is somewhat difficult to enter but really worthwhile (snorkeling, warm, calm and crystal clear water, no weeds).
We'll definitely go back to the Paradisus !
PS: A special thanks to Carlos, the new "Director de la alimentacion", for going out of his way to solve one of our issue, though it wasn't in his field of work. Take the time to talk to him if you see him at the entrance of the buffet or at the restaurants ! He'll welcome all your comments ! Best of luck Carlos !
- Official Description (provided by the hotel):
- Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, LoveHolidays, Traveltool, S.L.U., Prestigia, Priceline, Odigeo, Holiday Gems, Travel Republic (UK), Cancelon and Evoline ltd so you can book your Paradisus Rio de Oro Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Paradisus Rio De Oro Resort And Spa
- Paradisus Rio De Oro Hotel Holguin
- Paradisus Hotel Guardalavaca
- Rio De Oro Paradisus
- Paradisus Rio De Oro Cuba
- Hotel Paradisus Rio De Oro
- Paradisus Rio De Oro Resort & Spa Cuba/Holguin