It's easy for people to get onto this site and say anything they want. Check out the bar chart of customers who rated the pontoon experience as "excellent". I have worked part time at the marina and have instructed many renters. The first thing said is " You and I are going to thoroughly inspect this boat and document any ding, nick or scratch, so that in the unlikely event , it comes back with different damage, there will be no argument." It is disappointing that when damage DOES occur to these $35K boats, a few people will swear that they did not cause it. I recall the person who complained below about the "thugs". Our joint pre-rental inspection, showed no burn holes. When the boat returned, there were burn holes. I pointed it out and they vehemently denied responsibility. We knew it was done during their rental, but let it go. They were not charged for damage that they were responsible for. Why are they complaining?
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