First, this museum isn't free ..... financial support from fees & funding from media companies, the underlying foundation has put together a very relevant, interactive, and historical, exhibits that will be of interest to everyone no matter their age or interest.
Please don't squeeze this museum into part of a day's schedule. There is a pleasant cafe on the lower level so you can take breaks, or meet up with others, have lunch, etc. ..... by lower level, don't be turned off .... this is an open atrium shell with 6 floors visible throughout.
Look over the booklet they provide at entry .... With floor diagrams see where the theaters are .... Familiarize yourself what's on a floor; also see where the ramp is to the next floor so you walk in the right direction. From the lower level orientation film and exhibits, go up to the top floor (via the large glass enclosed with its 360 viewing) to start your walk down & around, down & around (you get it).
Take time to read some of the print, in addition to the theaters & exhibits. Relish the Berlin Wall & 911 exhibits, but read the memoriams to fallen reporters & photographers, the lead pages for historical events, and the very-very-very old printed media displayed.
Restrooms and benches are throughout. Be careful when you considering very young children to bring along .... they'll distract you away & not have the patience needed.
Still a bit pricey, but you will feel when exiting it was worth it & a bit enriched from it all!!
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