Checked out of the St. Regis Wash DC this morning after a two night stay that was absolutely ruined by partiers in the room next door to me for both nights from 1:30 to 4 am. They were (I think) twenty-somethings who attended a wedding and were having a great time at the literal expense ($259/night for me) of all the other guests on the floor. Their music, singing and load conversation wasn't muffled much by the very thin walls -- my primary complaint about this place. I will credit the hotel for promptly responding to my 3 am distress call on night two to end the party, but restful sleep was impossible at that point, despite the comfortable bed.
My anger returned today when I checked-out and the front-desk never even asked me how my stay was ....I even thought they might have a record of my complaint since it's supposedly such a great hotel...all I got was "keep that billing on your Visa card, sir?" Yeah, I'm happy to be paying 600+ bucks to be kept awake for two nights in your beautiful 5-star hotel. By the way I added, the ceiling light is out in the bathroom of my room...I thought maybe your housekeeping staff would have caught that since it was very dark in the bathroom..."thanks, I'll make a note of that."
Oh well, just know every visit isn't great. Hopefully I'm in the minority.
- Official Description (provided by the hotel):
- No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more less
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- Also Known As:
- The St. Regis Washington, d.c. Hotel Washington Dc
- St Regis Washington Dc
- Washington Dc St Regis