We stayed two nights at the St. Regis. We booked a Metropolitan Suite-not an inexpensive room. We were shown our room on the third floor. It was decent size but I feel using the term "suite" is inaccurate as it is simply a large room with a sitting area. The room was nice though a tad bit worn. The butler service that comes with the room is a rather confusing perk- coffee and tea in the morning and pressing of two pieces of clothing, and a few other items. Struck me as a rather off combination of services but...
My main advice would be to ensure you do not have a room-any room - at the back of the hotel. There is a major construction project underway and the horrid noise commenced at 6:30 in the morning- concrete being thrown into metal dumpsters was unbearable. Now the good news- upon being informed of this unacceptable situation, Pierre at the front desk, immediately addressed the situation. He sincerely apologized and set to work to rectify our bad night's experience. Pierre came through fabulously. The remainder of our stay was excellent. The people at the St. Regis were kind, knowledgeable and helpful. The lobby area is beautiful. The location for DC sites is excellent. I would make sure to inquire as to the state of construction in the adjacent buildings but this construction is not the fault of the St. Regis. However, they did not disclose this fact at the outset of our stay and placed us in a room where they knew there was noise-prior complaints. But Pierre did remedy the situation. So my review is a bit mixed. Good location for sites, nice people and they did immediately fix the noise issue. But there should never have been a noise issue in the first place as we should never have been placed in a "Suite" next to a known noisy alley. So, hmmm, don't know if I can write an impartial review. I would probably try the hotel again is the best I can do.
- Official Description (provided by the hotel):
- No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more less
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- Also Known As:
- The St. Regis Washington, d.c. Hotel Washington Dc
- St Regis Washington Dc
- Washington Dc St Regis