This is a hard review to write. I am a Starwood Platinum member, and this was my first stay (and probably my last) at a St Regis. I just returned from a five night stay, and while I really can't fault much, I won't stay there again. The room was nice, and the bed very comfortable. I had an interior superior deluxe (I think that was the category) room overlooking, well, nothing, but it was still airy and bright; windows on two sides. No bathtub, but that didn't bother me. TV in the bathroom mirror was a nice touch. Location was unbeatable, around the corner from Metro, 1-1/2 blocks from the White House, shops and restaurants nearby. However, I felt very uncomfortable in this hotel. I spend over 70 nights a year traveling, so I spend many nights in hotels from the simplest to very nice, but never did I feel so unwelcome. Service was very uneven, and generally cold. The desk clerks could learn to smile. Some days there was a newspaper, other days no. When nightly turndown worked, it was nice to come back to the room, as there would be two nice bottles of water and fruit. One day I returned late evening after a day out and the empty bottles and fruit were still sitting in the room from the night before (though the bed was turned down); unacceptable. I gave this hotel an average rating, and while I gave the room, location, and in this case value (I did get a good rate over a holiday weekend) average or higher ratings, I would have been happier and comfortable at the nearby Westin City Center or even the Sheraton Four Points.
- Official Description (provided by the hotel):
- No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more less
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- Also Known As:
- The St. Regis Washington, d.c. Hotel Washington Dc
- St Regis Washington Dc
- Washington Dc St Regis