Very clean hotel. Safe neighborhood. Starbucks in the lobby was extremely convenient. The bar downstairs was very nice and one of the waitresses was extremely friendly...wish I could remember her name. All of the staff was pleasant and warm, except Tiffany, one of the concierge. She seemed very annoyed and put out the two times I had questions (one was about a nighttime tour that had to be booked through the hotel and the other question was about the Trolley) She complained about having to be working late and complained about fellow staff members. My main issue with this hotel was the distance from everything. We were there to see the typical tourist attractions, and this hotel is not near any of them. The nearest Metro stop (which is an excellent subway system) is a good three blocks away. I should have looked at the map more closely and really examined the distances...you live, you learn. Like someone above me has posted, many of the rooms overlook the lobby. It was strange. Overall, a clean, pleasant Westin. Loved that bed!

We were unfortunately only here for one night... wish i could have stayed longer! Loved everything about this hotel, from the large rooms, to the huge comfy bed, to the extremely helpful friendly staff! Location was excellent, so close to everything! Only wished they had free in room wifi... but they do in the lobby, so not to bad! Would definitely stay here again when visiting DC!