The staff at the Tabard Inn are consistently and sincerely committed to being as welcoming as possible but unfortunately the building itself just doesn't hold up. Running out of hot water, lumpy mattress, and poor light in the room made our stay unpleasant. The hallways are narrow and the stairs are steep -- steep enough that it can be hard to wrestle even a small wheelie up a floor. I wouldn't send a friend there.
There are positives -- the attitude of staff is terrific, and the food and drink are excellent. My morning hash and eggs were about as good as I've ever had anywhere, and the scones were excellent. I like my coffee stronger than they make it but I think they are brewing it for their clientele, which runs a little older than some other places. The bar is cozy and warm, you can sit by yourself or quite easily strike up a conversation, and the bar staff are efficient without being overly brisk. The decor overall is quaint, and everything is scrupulously clean.
One suggestion: don't use the valet parking. They "forgot" that we wanted our car at 3 PM, and it cost us a half hour waiting time. Ultimately the hotel staff retrieved the car instead of the valet, and refunded us the cost of the parking, which was very decent of them; but I would have preferred to spend the money and saved the time (that is, after all, what valet parking is for).
The contrast between the helpful staff and the un-welcoming physical plant is almost heartbreaking -- if customer-friendliness were all that mattered I would give this place a "5." My "2" rating is assigned with some sadness.
- Official Description (provided by the hotel):
- Comprising a trio of late-1800s townhouses, this traditionally furnished hotel is a 6-minute walk from the Metro and 1 mile from the Walter E. Washington Convention Center. The elegant, antiques-filled rooms are individually decorated, and provide free Wi-Fi. Some have private bathrooms or sitting areas. Rooms are stair-access only. Continental breakfast is included, as is access to a nearby gym. There's also a bar and lounge with occasional live jazz, plus a New American restaurant with a seasonal menu. ... more less
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