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“Heritage hotel close to White House”

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Hamilton Hotel Washington DC
Ranked #57 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed 18 June 2011

Well appointed rooms to suit this heritage hotel. Staff very attentive, great service, good restaurant, Starbucks attached. A short walk to the metro, only a few blocks from the White House and walking distance to other memorial attractions. Plenty of reasonably priced restaurants within walking distance. Would definitely recommend this hotel.

  • Stayed: June 2011, travelled as a couple
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2  Thank TACCooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 20 June 2011

Hi TACCooke. Thank you very much for staying at the Hamilton Crowne Plaza in Washington, DC. We sincerely appreciate your business and your feedback. I am very satisfied to know that you were pleased with our services, our restaurant, 14K Restaurant & Lounge, and the Starbucks we have on property. We would be very happy to host you again when you return to Washington, DC. In the meantime, travel safely!

Thank you,
Wendy Dueri
wendy.dueri@ihrco.com

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1,770 - 1,776 of 2,319 reviews

Reviewed 14 June 2011

This hotel is great. We/ve stayed there in 2008, 2010 and looking to stay there in August 2011. Best location, service wonderful. Can't say enough good things about this hotel....just a great place.

  • Stayed: July 2010, travelled as a couple
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1  Thank TravelQueenDerryNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 15 June 2011

Hi TraevlQueenDerryNH. Thank you so much for staying with us in the past, we sincerely appreciate your loyalty. I am so pleased to hear that you will be returning to stay with us in August. If there is anything you need while you are with us, please do not hesitate to contact me directly. We look forward to welcoming you back soon! Travel safely!

Thank you,

Wendy Dueri
wendy.dueri@ihrco.com

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Reviewed 13 June 2011

The hotel is in a great location just minutes from the White House. It was beautiful, clean and affordable. We got a great rate which included parking on the internet (big plus). The restaurant attached, 14K, had a great breakfast buffet and evening cocktail menu. I would stay here again in a heartbeat.

  • Stayed: June 2011, travelled as a couple
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1  Thank JWassmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 14 June 2011

Hi JWassmer. Thank you for choosing to stay with us at the Hamilton Crowne Plaza! Having parking on site is a great benefit for our guests, and Im thrilled to know that you were pleased with our services. I agree with you – the breakfast buffet each morning is very good, especially with cook-to-order breakfast station, fresh fruits, pastries, breads, and beverages!

Also, just to let you know, we’ve created more great packages that we just released for the summer, that include breakfast and parking, and some great amenities for the family as well. Check them out on our website’s specials page and we hope to be able to welcome you back soon! In the meantime, travel safely!

Thank you,
Wendy Dueri
wendy.dueri@ihrco.com

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Reviewed 3 June 2011

I'm a Platinum level member so was upgraded to a nice two room suite which allowed me to work very comfortably. The concierge lounge was well stocked for both evening and breakfast. The location is central to much of DC.

  • Stayed: May 2011, travelled on business
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1  Thank PacerJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 14 June 2011

Hi PacerJim. Thank you for your recent stay with us here at the Hamilton Crowne Plaza, we sincerely appreciate your feedback. As a Platinum Level Member and being a frequent traveler, and I am very pleased to know that you enjoyed your stay, the room, and the concierge lounge at our hotel. Our staff strives to be as attentive as possible to provide each guests with a pleasant experience. We look forward to welcoming you again in your future visits to Washington, D.C. Travel safely!

Thank you,
Wendy Dueri
wendy.dueri@ihrco.com

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Reviewed 30 May 2011

My husband and I just got back from an eight day stay at The Hamilton Crowne Plaza; even before check out we were determined to ensure that we provided a review of this hotel and our experience.

We were able to use our Priority Points to cover our entire stay, and I was a bit concerned about not receiving very good service being a "points" customer. I could not have been more wrong. We were called VIP's by several of the staff, and more importantly, we FELT like VIP's in the way we were treated. This may have been one of the most enjoyable hotel stays we ever had.

The rooms and the facility overall is kept spotless at all times. Our room was a bit small but very nice, really comfortable bed, great shower etc. absolutely on par with other Crowne Plaza locations I've stayed at. The food in the restaurant is wonderful; they have a great head chef! I highly recommend the patio for really nice dining and people watching. The hotel's location can't be beat; just several blocks to the Whitehouse and National Mall, easy access to everything you might need. There are a couple of pretty minor things that could be remedied; the elevators are bit slow, there was no mini fridge in our room, and the key to the room safe was missing (we had access to the front desk safe if needed though) and the cost of the laundry service was too expensive to use. But, as mentioned, considered within the overall experience, these were minor.

What truly makes this hotel stand out, by far, are the staff; they are fantastic!

Our concierge, Innocent (Yoda :)) knows everything about the city, where to go and what to do to make a great trip. He was so warm and so helpful; we'll always remember him. The staff in the restaurant; Melissa and Mary Beth are the friendliest people I've ever met. Sayed and Le, also from the restaurant, are top notch at their jobs and made us feel so at home. Gino in the bar with the ever present smile; made my day by making sure to figure out how to make the perfect Paralyzer LOL!

Those are the names at the top of my mind, but really, I can't say enough about ALL the staff that we interacted with during our stay; security, managers, front desk, cleaning and valets; truly welcoming and wonderful and a team to be proud of. Because of them, we will make sure to recommend this hotel to all of our friends and family traveling to Washington, and will definitely make this our hotel of choice the next time we visit.

  • Stayed: May 2011, travelled as a couple
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1  Thank Riggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 14 June 2011

Hi Riggles. Thank you for choosing to stay with us this past visit to Washington, DC. I am pleased to hear that you found our services to meet and exceed your expectations.

You are right! The corner of 14th and K Streets definitely receives its share of visitors, so the patio is perfect for people watching and relaxing, while drinking Gino’s perfect Paralyzers, and enjoying chef’s delectable creations. Many of our diners also love the fact that we are so close to the attractions in DC, and our restaurant and patio are great for them to wind down after a long day of sightseeing and museum touring. Sayed enjoys listening to the stories they have to share; and Le, Melissa, and Mary Beth carry warm and inviting smiles. I love that you called Innocent Yoda, he really is very well connected with our great city, and knows of the best places to go—even I go to him for advice when I want to do anything in the city! Certainly, I will be sure to share your comments with the entire team, they love receiving feedback.

Also, thank you for sharing your comments about the minor issues that need to be remedied. We always welcome constructive criticism, as it helps us to improve the quality of the services we provide to you. Just to let you know, we do offer mini fridge to our guests upon request, so those can be brought to the room if needed, however I am sorry to hear that you did not have access to the safe in the room.

Again, thank you for sharing your experience with us this past stay. It is always encouraging and satisfying to our staff when a guest is thoroughly pleased with their services, and your feedback provides just that. We all look forward to welcoming you and your husband on your next visit to Washington, DC. In the meantime, travel safely!

Thank you,
Wendy Dueri
wendy.dueri@ihrco.com

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Reviewed 25 May 2011

Stayed here for a week, from a Thursday to a Thursday. Staff were exceptionally inept and rude. The norm was to charge 4 dollars for a mineral and bar staff just keep the 6dollars change as their tip!! Restaurant food was beautiful, however VERY overpriced. Had a room with a view of the adjacent park, paid extra for this (320dollars a night) assuming it would be a pleasant view. The website neglected to mention this park is full of homeless people who will keep you up all night. The location is central and close to the White house and alot of the attractions. However I would have preferred to stay further away and got a metro. This hotel ruined my experience of DC, I didnt feel welcome there, nor comfortable there. The rooms are also very small compared to hotels in the area. I will never go there again nor recommend it to anyone!!

  • Stayed: April 2011, travelled on business
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2  Thank MastermindCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy_HamiltonHotel, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 14 June 2011

Hi MastermindCork. Thank you for choosing to stay at the Hamilton Crowne Plaza for your visit to Washington, DC, we appreciate your feedback. I am thrilled that the location was ideal for your visit, being in close proximity to the central attractions here in DC. I am sorry to hear that you were less than satisfied with your stay—this is very atypical of our service standard, quality, and the overall experience we aim to provide to each of our guests. As a service standard, we are competitive in our price offerings with the surrounding comparable hotels in the area, and we strive to provide our guests with the value they seek. Please contact the management of our hotel to provide us details of your stay. Your feedback is helpful in our continuing to enhance the quality and value we offer our guests.

Thank you,

Wendy Dueri
wendy.dueri@ihrco.com

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Reviewed 12 May 2011

Great location for 1st time in DC tourist;good value for money;great little extras offered priority club members;fabulous restaurant with outdoor verandah offering views of the park and the quirky things you see in a city;didn't eat anywhere else;wonderful staff;minor niggle: no fridge but this may be the norm in the US(we are from Australia)

  • Stayed: May 2011
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1  Thank Nikliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hamilton Hotel Washington DC

Address: 1001 14th St NW, Washington DC, DC 20005-3402 (Formerly Hamilton Crowne Plaza Hotel)
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Washington DC
#30 Family Hotel in Washington DC
#48 Romantic Hotel in Washington DC
#64 Business Hotel in Washington DC
Price Range: £73 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hamilton Hotel Washington DC 4*
Number of rooms: 318
Official Description (provided by the hotel):
Independent, boutique luxury hotel located in the heart of official Washington. The Hamilton Hotel provides luxurious lodging in any of a selection of King, Queen, Double rooms or Suites. Many with spectacular views of the beauty of America's capital! On site 14K Restaurant and Lounge serves breakfast, lunch and dinner daily. 14K Lounge features Happy Hour prices and specials every day. The restaurant also offers a 3 season outdoor patio, one of the very few on K Street. Valet parking in an adjacent garage serves guests who drive. McPherson Square Metro station is 1 block from the hotel. The many monuments, museums and other beautiful and historic attractions of DC are within walking distance. The hotel is perfect for business or leisure travel to Washington. ... more   less 
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Washington Dc

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