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“Would stay here again!”

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Hamilton Crowne Plaza Hotel
Ranked #60 of 140 Hotels in Washington DC
Certificate of Excellence
Toronto, Canada
Level Contributor
210 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Would stay here again!”
Reviewed 11 January 2014

We booked this hotel online knowing that it was in a very good location. The rate they were offering was also attractive for our family of as we needed a Jr. Suite over the New Years. I cant say enough about the ind staff from the front of the house (Valet, Bellmen, front desk) to the concierge named Louis. He was exceptional before we even got there. I had called to ask if there was anything special for New years eve and when we got there he had prepared a package for us in the room with all the different events for first night, collateral as well as all the possible restaurants in and around the hotel. The valet even washed our car when we gave it to them to park because it had gone through some rough terrain/storms on the way to DC. Again, the hotel was quiet, the room was exactly as it was shown in the pictures, fresh, new feeling with a good size bathroom. Housekeeping always made sure we had enough towels as well and never disturbed us when the DND sign was left on the door. It is close to everything one needs to see in DC (either walking i.e. White House, State Dept, Elipse etc etc) and if you like to walk, as another contributor mentioned (Eugene D), just go North and you will see those beautiful churches...we ventured a little more and hit P street and on your left on P street you will also find Whole Foods. We had a couple of breakfasts there as it was easy to jump in the car, park in there free parking lot and grab a nice hot BK. All in all...We would stay here again.

Room Tip: Corner suites are larger. get a Jr. Suite if available
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SavvyTraveler738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 18 January 2014
Dear SavvyTraveler738,

Thank you for sharing how much you and your family enjoyed your recent stay with us. Our team takes pride in every interaction they have with each of our guests and it is wonderful to know we surpassed your expectations.

We hope that you'll return to stay with us again in the future, as it would be an honor to be at your service once again.

Nicole G., Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.
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1,945 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (330)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
yoshi00
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 8 January 2014

My family was here for a short stay to see the 4th of July fireworks, and we only stayed one night. We booked a reward night room and were given an upgrade to a suite on one of the top floors. The suite was very large and comfortable with a great view. The bathroom was a bit small but that is to be expected with an older hotel. We also were given conceirge level and had breakfast there the morning after our stay. The location is great. It is only a block from a metro station and we also walked into DC. It took about 15 minute to walk to the back of the White House. We paid for valet, overnight parking, which was expected in a metro area. The staff was very nice and we felt very welcome. I loved the convenience and being right in the city. I would definitely return.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoshi00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 18 January 2014
Dear yoshi00,

Thank you so much for sharing the details of your stay with us during the July 4th holiday. It is fabulous to read how much you enjoyed your stay. We look forward to your family's return in the future as it would be a pleasure to once again be at your service.

Nicole G., Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.
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New York City, New York
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 January 2014

This hotel is conveniently located a few blocks from the White House and only a couple of miles from the National Mall, so it is in the heart of D.C. downtown area. In addition to the typical sightseeing for Washington D.C., i would also recommend you walk north a block or two for amazing churches devoid of tourists (truly a gem for D.C.).
One of the major perks of this hotel is the room+parking option, which is a great value! It may not be available on typical online reservation websites, though, so consider calling the hotel directly.
As for the interior, the hotel is housed in an old building, yet it strives to deliver lovely ambience and typical room amenities a guest would expect from Crowne Plaza class of hotel.
All in all, this hotel offers very good value for money.

Room Tip: our room was in front of elevators, and i could hear some of their noise (didn't disturb my slee...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eugene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 8 January 2014
Dear Eugene D,
Thank you for sharing how much you enjoyed your recent stay with us. We hope the next time you are in Washington, DC that we can be at your service once again.
Nicole, Rooms Division Director
Hamilton Crowne Plaza, Washington, DC
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013

Stayed at the Hamilton over Christmas week with a family or 5 and highly recommend it. Walking distance to the Mall and a short taxi ride to the Zoo. We were very happy with the rooms and the included breakfast was amazing. Best of all were the staff !!! Better service then almost any hotel we ever stayed in and we have stayed in many top end hotels, but they beat them all. By the way they allow small pets to stay on the 3rd floor, so we brought our little dog. There is a park right across the street when we needed to walk the dog.

This hotel is first class and a bargain to boot. Dont even bother to look elsewehere in Washington DC.

Room Tip: Dont bother paying for a park view..... you are not there for the views from the Hotel.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank llistwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 3 January 2014
Dear llistwa, Thank you for sharing how much you enjoyed your stay with us. It's wonderful to read your comments and know they have been shared with our entire team. Our goal is to ensure that each of our guests has an amazing rewarding experience and we are happy we met that with your stay. Thank you again and we look forward to being at your service again during your next visit to the Washington, DC area. Nicole, Rooms Division Director, Hamilton Crowne Plaza, Washington, DC.
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Columbia, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2013

It was very bad! The shower's water was too cold!! We told them this and they did nothing!! The room service was terrible! They do not clean room well! It is not a calm place! And they charge you for every simple things!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Parinaz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 3 January 2014
Dear Parinaz1,
Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our guests leave satisfied. Please accept my sincere apology for the shortcomings you experienced and where our hotel fell below your expectations. Thank you for bringing this feedback to our attention as the comments we receive from guests like you is used for coaching/training purposes.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.
Nicole, Rooms Division Director, Hamilton Crowne Plaza, Washington, DC.
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Miami, FL
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 December 2013

The pictures sold me on the hotel and the low price was the closer. Sad to say I got what I paid for. The rooms are nicely decorated they are modern and newly updated. There is a Starbucks on site which is convenient. However, my room didn't have a closet or a place to hang clothes anywhere. The room faced a wall and the location is not great as I would have preferred it to be closer to Pennsylvania Avenue. The walls are paper thin and they provide ear plugs along with their sewing kits...that was odd. However, all of that was tolerable until...our toilet backed up and stayed that way all day long. It didn't flush in the morning and we didn't have time to call when we were getting ready. We forgot on our way out to tell the front desk and then figured housekeeping would advise when they came to clean the room. Well Housekeeping obviously doesn't clean toilets here. When we left at 8:00 and returned at 10:30 pm our bathroom smelled horrible as the toilet was still backed up. I called the front desk and told them I didn't understand how the person cleaning the room didn't report this problem. They had nothing to say and didn't apologize for the oversight. Just said they would send someone up. The fact our bathroom didn't really get cleaned was disgusting to say the least. Our fault for not reporting but their fault for not opening a toilet to clean it. Will not be staying again. What else do they not clean here!!!!

Room Tip: Don't let them put you in a room facing a wall and without a closet or place to hang clothes. Re...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelStickerQuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 3 January 2014
Dear TravelStickerQuest, Thank you for your candid review of your recent stay. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in many aspects. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.
At your service, Nicole, Rooms Division Director, Hamilton Crowne Plaza, Washington, DC.
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2013

I have stayed here several times on business, most recently in early December. Located at 14th and K and across the street from DC Coast, a favorite DC restaurant, the hotel is just a few blocks from many downtown office locations. You can easily walk to the MacPherson Square metro station and from there get anywhere in DC. The lobby is small but well appointed and comfy and there's a Starbucks just down the hall from the reception desk. I booked online for my last visit and reserved a park view room facing 14th street. Do not do this. The park in question is Franklin Square, which is inhabited by loud, rowdy homeless people and squawking police cars at night. After two nights of no sleep, I asked to be moved. My next room, though smaller, was on the tenth floor on the other side of the hotel and was so quiet you could hear a pin drop. The rates were good for DC and I would definitely stay in one of the quieter rooms here again.

Room Tip: Ask for a room on "the quiet floor" away from 14th Street.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Grizzlies901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Crowne Plaza Hotel, responded to this review, 3 January 2014
Dear Grizzlies901, Thank you for your review and we appreciate you sharing your experiences during your recent stay with us. We will certainly be taking your review into consideration and know we are currently in the midst of replacing all of our guestroom windows for our guests to enjoy a restful nights sleep. Thank you again and we look forward to providing you with a 5 star stay when you return. At your service, Nicole, Rooms Division Director, Hamilton Crowne Plaza, Washington, DC.
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Additional Information about Hamilton Crowne Plaza Hotel

Property: Hamilton Crowne Plaza Hotel
Address: 1001 14th St NW, 14th and K Street, Washington DC, DC 20005-3402
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Romantic Hotel in Washington DC
#48 Family Hotel in Washington DC
#64 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hamilton Crowne Plaza Hotel 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
A restored 1920's architectural gem, the Hamilton Crowne Plaza Hotel offers refined accommodations and modern meeting facilities in the heart of the nation's capitol. Gracing the corner of 14th & K Streets, NW, this Washington, DC hotel places you in the ideal location whether you're traveling for business or pleasure. Just 5 blocks from the White House, 7 blocks to the Washington, DC Convention Center, 1 block to the McPherson Square Metro Station, minutes from the National Mall, Smithsonian Museums, and local dining and entertainment, the Hamilton Crowne Plaza Hotel is perfectly situated to make your visit a productive and memorable experience. The Hamilton's own 14K Restaurant and Lounge offers a contemporary American dining experience to guests and local DC residents alike. Perfect for people watching, entertaining, or unwinding after a day of meetings, 14K Restaurant and Lounge is the choice for casual meals or private gatherings. ... more   less 
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Washington Dc

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