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Hamilton Hotel Washington DC
Ranked #55 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed 1 June 2014 via mobile

My husband and I stayed here at the end of May for 3 nights, do not rely on previous reviews, there are 4 lifts, we did not have to wait more than 10 seconds for a lift, staff on reception were very polite and helpful. Didn't eat or drink in the bar/ restaurant so couldn't comment or boom anything through the hotel.

This hotel exceeded expectations, everything was better than we expected.

Tips: We walked everywhere so bring flat shoes.

You pay tax when departing even if you paid via your travel agent.

No hair dryer in the room if you need one.

Coffee machine is in the room and you fill it with cold water so no need to call room service.

Join the hotel membership service ( on their website ) and get free internet.

Get the shared shuttle bus from Dulles airport around $45 for 2.

Not many places to eat breakfast at the weekend, need to really search.

Stayed: June 2014, travelled as a couple
1  Thank littleshell32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,288 - 1,294 of 2,395 reviews

Reviewed 1 June 2014

One block from the metro station. Easy walk to White House, museums. Clean, very friendly staff. Great location! Breakfast was good too. My only complaint would be the beer selection at the bar, but there are enough places so close that it didn't really matter.

  • Stayed: May 2014, travelled with friends
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1  Thank NYAimee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

Ricardo- front desk manager has always made our stay easier. From the room upgrade room, to defeathering the room due my allergies. Restaurant service is good. The only down fall to this property is that there are no selection for vegetarian, but we make it work by ordering out. Maureen breakfast attend is great as we'll.

Room Tip: Upgrade your room- corner rooms are wonderful
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  • Stayed: April 2014, travelled as a couple
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Thank lisa w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 3 June 2014

Dear lisa w,

Thank you so much for your recent comments and sharing them with the TripAdvisor community. We all agree that Ricardo is an amazing asset to our operation and I am pleased to know he always makes that special impact on each one of your stays with us. Also, please know that our kitchen is pleased to serve vegetarian options even though they may not be listed directly on our 14K Restaurant menu.

We look forward to having you back with us in the very near future. Please feel free to reach out to me directly on property and I would be honored to introduce you to our Executive Chef and our Director of Food & Beverage. This way we can all ensure you have the dining service you deserve.

At your service,
Nicole, Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.

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Reviewed 30 May 2014

We were very pleased with our choice of hotel as the rooms were so nice (if not a little small) and it is located very near the White House. Very comfy beds. The staff were very nice except for in the restaurant where they weren't as friendly. We ate dinner in the hotel restaurant which was very nice just like the breakfast. I had my bathroom door handle break in the night and they came up and fixed within 10mins - thank you. At under $200pn is was great value.

Room Tip: Go for a park view.
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  • Stayed: April 2014, travelled with family
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1  Thank Theresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 3 June 2014

Dear TheresaP1,

We appreciate your recent comments regarding your stay with us at the Hamilton Crowne Plaza. Our team takes pride in ensuring guest satisfaction is top notch and we are happy to know we met that mark in many areas of the property. Your comments have been shared with appropriate managers to ensure this is focused on in all areas.

We would be honored to you have you back with us the next time you find yourself in the Washington, DC., area.

At your service,
Nicole, Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.

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Reviewed 29 May 2014

Nice and comfortable hotel. Check is fast and we felt very much welcomed. Nice room not to big but with a very good bed and choose of pillows. Nice bathroom. Only a few blocks from the White House facing a small park. Nice bar and restaurant with terrace where also breakfast is served.
Had no problems with noise or so. Fire station is close by but it didn't get us out of sleep,

Room Tip: We had a room facing the park. Small windows but still a nice view
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  • Stayed: May 2014, travelled as a couple
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1  Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 3 June 2014

Dear Jan G,

We appreciate you sharing with the TripAdvisor community your thoughts of your recent stay with us.

It would be an honor to have you back with us the next time you find yourself in the Washington, DC., area.

At your service,
Nicole, Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014 via mobile

The room is very cozy and the breakfast good.
The wifi connexion very limited, but what upset me more was the concierge services. I tried to book a super shuttle to the airport, but the guy gave me wrong infos just to force me to take a taxi. That's not the kind of service I expected in a hotel!

Stayed: May 2014, travelled on business
1  Thank Marta T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 3 June 2014

Dear Marta T,

Thank you for your recent feedback regarding your stay with us at the Hamilton Crowne Plaza. We apologize that we did not meet and exceed your expectations. Know that we appreciate your comments and use them as tools to coach/train our team to ensure complete guest satisfaction.

We would be honored to have you stay with us once again in the future. I assure you that your Internet experience will far exceed what you previously experienced as we have been diligently working on our internet infrastructure.

At your service,
Nicole, Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.

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Reviewed 25 May 2014

stayed in the executive level of the hotel. in the beginning there were problems with the complimentary breakfast and happy hour coupons, which come with the reservation of an executive level room. also as an IHG member I should get complimentary WiFI, however this was not suggested at the check-in. after complaining about the missing complimentary amenities, these were corrected. unfortunately, hotel staff didn't seem to be aware of the services provided with an expensive executive level room.
all in all things were corrected and after that the stay was excellent. location is great, surrounding area is pleasant and the hotel itself is very nice.

  • Stayed: May 2014, travelled on business
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Thank pras38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Manager at Hamilton Hotel Washington DC, responded to this reviewResponded 3 June 2014

Dear pras38,

We appreciate you sharing your recent experiences while staying with us at the Hamilton Crowne Plaza. I have personally shared with the appropriate managers your comments and we have since implemented appropriate training to ensure your experiences are resolved.

We would be honored to have you back the next time you find yourself in Washington, DC., so you could experience the internal changes made.

At your service,
Nicole, Director of Rooms Division
Hamilton Crowne Plaza, Washington, DC.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hamilton Hotel Washington DC

Address: 1001 14th St NW, Washington DC, DC 20005-3402 (Formerly Hamilton Crowne Plaza Hotel)
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Washington DC
#30 Family Hotel in Washington DC
#48 Romantic Hotel in Washington DC
#64 Business Hotel in Washington DC
Price Range: £112 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hamilton Hotel Washington DC 4*
Number of rooms: 318
Official Description (provided by the hotel):
Independent, boutique luxury hotel located in the heart of official Washington. The Hamilton Hotel provides luxurious lodging in any of a selection of King, Queen, Double rooms or Suites. Many with spectacular views of the beauty of America's capital! On site 14K Restaurant and Lounge serves breakfast, lunch and dinner daily. 14K Lounge features Happy Hour prices and specials every day. The restaurant also offers a 3 season outdoor patio, one of the very few on K Street. Valet parking in an adjacent garage serves guests who drive. McPherson Square Metro station is 1 block from the hotel. The many monuments, museums and other beautiful and historic attractions of DC are within walking distance. The hotel is perfect for business or leisure travel to Washington. ... more   less 
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Washington Dc

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