We visited the Kennedy Center for a performance of the Lion King. We had high expectations for an evening of splendor, brilliant performances in a high class venue. The Opera house was lovely but the ushers seemed to struggle with getting several large groups to their proper seats, resulting in a late start to the performance. Once the performance started, we found the sound quality to be underwhelming, having to focus closely on the actors to catch their lines. We were also seated three rows in front of a family with a toddler who loudly talked through the entire first half of the show. The parents of the little tyke talked him through every act, allowed him to kick on the seats and otherwise, disrupt the performance for those seated in the 3-4 rows surrounding them. Despite multiple complaints from various guests, the ushers failed to intervene. We left at intermission, disappointed in the entire experience. We also found the restrooms were a complete mess, the vending machines were not dispensing and we were forced to pay double for a bottled water at one of the concession stands. I've written many reviews and most of them are glowing, positive and informed. Unfortunately, this experience was a major disappointment particularly, after having paid $300 for the experience.
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