W's are generally not good but this is one of the worst - only stay here if going to White House because it is super convenient. It also has best view from rooftop bar. Otherwise it is pretty worthless.
Service is terrible/non existent. At 3pm I went upstairs w/a friend to get a bite at the bar. There was no one to greet us or get a table. We had to track someone down. Then after we sat down, no one came to help us. The waitress walked back & forth by our table 3 or 4 times without even greeting us, much less taking an order. After 10 minutes, we finally asked the guy picking up drinks. He said that there was only one waitress and she was busy. He couldn't even say, "oh sorry", "she'll be with you soon". Her register was 5' from our table & she would just hang there. She couldn't even turn to us and say "I'll be with you in a minute". She would walk right by us without a glance or utterance. Honestly, I've never experienced anything so ridiculous. There were only 6 or 7 bar tables she was tending to.
Total attitude from both people. After 15 minutes of waiting, we just stood up & left.
In the morning, no doorman to open door or get cab.
Besides I had a room without any natural light, butted up against a brick wall.
Totally out of date style. Dark and silly.
They continue to validate my belief this is the Worst hotel.
- Official Description (provided by the hotel):
- Amplify your Washington, D.C. experience in one of our 317 elevated hotel rooms and suites that unite historical detail with cutting edge design. Push the boundaries of possibility while overlooking the White House and Washington Monument. Ascend to POV rooftop and break through the red tape of D.C. Cross the party lines as you indulge in stunning views, signature cocktails, and live DJ beats. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc