Since my initial very positive review a few years ago, we have had several disappointing stays in addition to sales staff not even bothering to respond to two requests for proposals for meetings. With staff that appears to have an attitude problem, small rooms, high rates, and a roof-deck bar where hotel guests seem to be considered second class customers there are many better options at that price point. Also, the SPG Platinum breakfast offered at this property is the stingiest I have encountered to date, but clearly reflective of the overall service spirit at this property.
- Official Description (provided by the hotel):
- Amplify your Washington, D.C. experience in one of our 317 elevated hotel rooms and suites that unite historical detail with cutting edge design. Push the boundaries of possibility while overlooking the White House and Washington Monument. Ascend to POV rooftop and break through the red tape of D.C. Cross the party lines as you indulge in stunning views, signature cocktails, and live DJ beats. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc