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“Rooftop bar a must for the sights”
Review of W Washington DC

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W Washington DC
Ranked #55 of 140 Hotels in Washington DC
Certificate of Excellence
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Rooftop bar a must for the sights”
Reviewed 1 September 2014

We didn't stay in the hotel, however we were advised to check out this bar by a friend that lives in DC. Knowing my wifes fondness for rooftop bars, I had to check it out.

Great spot with views of the National Mall and you feel like you are right on top of the White House. service was great and drinks were well mixed.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank KenoNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier_ServatGM, General Manager at W Washington DC, responded to this review, 13 September 2014
Hi there!
Thanks for stopping by and checking out POV. We are thrilled you and your wife loved it. We have just revealed our refresh of POV and would love for you to stop by and check it out. This time when you come to enjoy POV make it a weekend and stay in one of our beautiful rooms and I'm sure you and your wife wouldn't mind massages from our Bliss spa either. Hope to see you soon!
Best Regards,
Olivier Servat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (524)
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English first
New York City, New York
Level Contributor
716 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
Reviewed 31 August 2014 via mobile

The W in DC is around the corner from the White House. Fantastic location. In fact from the very popular rooftop bar at the W you have beautiful views of the White House and DC. The rooms are clean and spacious. The service is great. The only average part of our stay was the hotel restaurant which was just ok.

Stayed May 2014
Helpful?
Thank Katrin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WofDCManager, General Manager at W Washington DC, responded to this review, 2 September 2014
Thank you so much for your nice review, we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 August 2014

The lobby is dark and crowded
The famous rooftop bar is being renovated
The gym is located at the basement
The room is too small
The shower door can't close properly
The décor of the room is too girly

Room Tip: Stayed in a room next to a suite in which a group of college kids were partying all night long
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank tricia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier_ServatGM, General Manager at W Washington DC, responded to this review, 13 September 2014
Hello!
Thank you for your feedback. I am sorry to hear you did not enjoy your time with us. Our hotel is a renovated property so when choosing our design and concepts we were a bit limited. We are always working to do better and I have shared this feedback with the proper departments to ensure all your stays with us are fantastic. I would love to extend complimentary wi-fi for you during your next stay. I look forward to welcoming you back in the future and will personally oversee your experience. Hope to see you soon!
Best Regards,
Olivier Servat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 August 2014

We stayed at the hotel for 2 nights in late August in a 1-br suite. The location of this property is really great, walking distance to white-house, transportation, and great views from the room (ours overlooked the washington monument).

When we arrived our original suite was not ready, so the front-desk upgraded us to a better one (with free wi-fi and breakfast for two included). Service was always prompt and attentive, we got room-service for a snack, and it was presented within 15 minutes. We also had breakfast buffet, where the wait-staff was very attentive. Similarly the concierge service was always available and friendly.

The hotel lobby is very bright and updated, however the suites and the corridors feel very dark on account of the dark wall-color and carpeting. The rooms could also use more lighting on the same account. The hotel is undergoing renovation at the roof-deck which once completed should be great for a visit given the hotel's location.

Overall we liked our stay and would consider going back.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rsa_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WofDCManager, General Manager at W Washington DC, responded to this review, 2 September 2014
thank you for your great review, we hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 August 2014

When making reservations, we were alerted that the rooftop bar was
closed, undergoing renovations. But upon checking into our room, the 10th floor, we heard jack hammering unending!!!!!!! Calling down to the front desk, we found out it would last all day (Friday, before Labor Day....we were here thru Labor Day. No problem, I thought, it's Labor Day weekend, they won't work the rest of the weekend. Going downstairs for dinner I happened to ask the front desk if I was correct....would they not be working the weekend? Boy, was I mislead....they would be there sat, sun, mon, at 9:00 AM....not the restful weekend we came for when visiting a daughter living in DC. We moved to the 5th floor...and when talking to the bellman discovered that many irate customers had visited of late...not surprising....since we had booked thru a third party, at still a hefty price,we were at a loss....beware..,,this place is misleading on all fronts. Too many other wonderful places to stay in Washington....don't waste your money here!!!!! Been visiting here for 7 years and this is the worst place I have ever stayed at a luxury price.....do not waste your money!

Room Tip: Don't stay here
See more room tips
Green Features: At this point it's not relative, I could care less
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WofDCManager, General Manager at W Washington DC, responded to this review, 2 September 2014
I wanted to reach out to you in regards to your recent experience here at the W Washington D.C regarding the noise from our renovation. I wanted to apologize for the inconvenience this caused you. W prides itself on its high level of service and I am sorry that this was not delivered because of this. Our Rooftop bar is reopening September 5th and we hope that you will give us a second chance and enjoy our new design. If you decide to do so, please contact us at wdcinsider@whotels.com, and we will make sure to Wow your experience.

Sincerely,
Olivier Servat.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 August 2014

Stayed here for only 3 nights at the end of our honeymoon. Was a really nicely decorated hotel! Downstairs and bar area were nice. Room was also nice. Didn't have a view but we weren't really in the room except for sleeping, so didn't really need one.
Location was amazing, right opposite the White House so a short walk for all tourist sightseeing.
Ended up having breakfast in our package which we didn't know about, was lovely! Lots of different options, pancakes were yummy!
Bathroom was a good size and fantastic shower!!
The only negative was no in room wifi unless you paid $10 per day. Every morning, all guests were sitting in the lounge area downstairs using the wifi there as it was free!

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WofDCManager, General Manager at W Washington DC, responded to this review, 2 September 2014
Thank you for choosing W Washington DC for your recent stay in DC.

We’d be grateful if you would review us on TripAdvisor as we're always eager to hear what you liked and how we can improve.

Thanks again, and we hope you'll choose W Washington DC the next time you're in Washington DC.

Olivier Servat.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, Connecticut
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2014

I stayed at the W for one night last week. The rooms were very nice and clean. The staff was super friendly. They have "Whenever/whatever" concierge service which was very good. A guy named Merlin I think helped book Segway tour and it was the best part of out tour. So thank you Merlin.

I would like to thank Mr.Ermias Zerai who is the Security Supervisor. We actually forgot our Car keys in the room and this guy was super helpful and returned the keys via Fedex. Thanks very much for the promptness.

Just a small tip. Beware of the taxi guy outside the hotel. Make sure they take you by meter and have proper number plate. We were taken for a ride and had to shell out $20 to go to a place which was less than 0.8 miles from the destination. Irony is that the CAB guy was directed to us by the doorman outside the W hotel. Other than this everything was very good.

Very ideal location. Close to Union station. Was just $10 from Union station to the hotel. We traveled via Amtrak. I would stay here next time and would recommend it friends.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Aqua2201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WofDCManager, General Manager at W Washington DC, responded to this review, 2 September 2014
Thank you for choosing W for your recent stay in Washington DC. We also want to thank you for your feedback. Regarding your experience with the taxi, I have passed on directly to our Director of Welcome Office and it will certainly be addressed with our Ambassadors.
Thanks again, and we hope you'll choose W Washington DC the next time you're in Washington DC.

Olivier Servat.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Washington DC

Property: W Washington DC
Address: 515 15th St NW, Washington DC, DC 20004-1006
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Washington DC
#25 Luxury Hotel in Washington DC
#45 Business Hotel in Washington DC
#65 Family Hotel in Washington DC
#67 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4 star — W Washington DC 4*
Number of rooms: 317
Official Description (provided by the hotel):
Welcome to W Washington DC, a hotel beyond expectations. Next to the White House, the most powerful suits - pinstripes and black lace-rendezvous at W Washington DC, where Italian Renaissance meets modern cool. With commanding rooftop views of major landmarks, W-Gate is all about stately indulgence. ... more   less 
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Also Known As:
w Washington Dc Hotel Washington Dc
w Hotels Washington Dc

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