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Hilton Garden Inn Washington DC/US Capitol
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Reviews (1,396)
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All reviewsharris teeterunion stationgrocery store next doorsame blockmetro stopthe red line metrofridge and microwavefront desk staffbusiness centervalet parking isbathroom doorindoor poolhotel restaurantconvenient locationvery nice hotelcapitol hillfitness center
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Reviewed 30 April 2014

The people were friendly and supportive. I found that staff people just passing by in the halls were quite cordial and interested in helping out their visitors. The rooms were a little tight but that is to be expected of DC. The work out room is ok, but could have benefited from more machines.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Howie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014 via mobile

I had an opportunity to spend 3 nights in this beautiful hotel lately with my friend. We were two hours early for the check in but that wasnt a problem. Our room was amazing,with two huge fluffy kingsize beds, a big flatscreen tv, coffee machine, iron and ironing board and so on. The room was tastefully decorated and also included a guide to washington dc,which turned out to be helpful since it was our first visit. The bathroom was clean and big. The hotel swimming pool and hot tub are nice, it can get a bit noisy at evenings with children but still. Staff is incredible, absolutely all of them, chatting with us in the lift and being helpful. What was really important to me is the fact that they treated us with the same respect and kindness as everyone, though we are quite young compared to their usual clients and we experienced attitude due to that in many places. I have only great things to say about this hotel and will come back if I get the opportunity for sure. Big like!

Stayed: April 2014, travelled with friends
3  Thank janakovac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
668DavidD668, General Manager at Hilton Garden Inn Washington DC/US Capitol, responded to this reviewResponded 7 May 2014

Dear janakovac,

Thank you so much for your enthusiastic review and for sharing so many details about our amenities with the Trip Advisor community. I am delighted to hear that you found our staff to be friendly, respectful and kind. We know you have many hotel options in DC, and are sincerely grateful for your business.

I hope we will have the pleasure of serving you again soon!

Warm regards,

David Del Russo
General Manager
david.del. russo@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed 3 nights with our 2 young kids and overall it was a great trip. Every person we talked to was friendly and helpful, the breakfast was great. Rooms were clean and comfortable. The neighborhood felt safe and it was only a 2-3 minute walk to the NoMa Metro stop which was nice (and only one stop from Union Station). There's a grocery store basically next door, as well as several restaurants and coffee shops. The only thing we weren't pleased with was the pool. We specifically made sure to stay somewhere with a pool for the kids and only used it once. It was VERY salty (not the typical chlorine smell/taste you'd expect), very small, and very murky. We chose not to use it again. Otherwise, this is a great choice. We would definitely consider it if we were to visit DC again.

Room Tip: We were put on the top floor, but on the wrong side of the hotel to get a really good view of the city (we were facing an office building, so not much of a view). I wish I had though to ask to be on the other side for the kids.
  • Stayed: April 2014, travelled with family
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2  Thank Candice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
668DavidD668, General Manager at Hilton Garden Inn Washington DC/US Capitol, responded to this reviewResponded 7 May 2014

Dear Candice N,

Thank you for taking time to share your thoughtful and detailed review of your experience with us. You touched on many of the amenities that make our hotel so popular with families on vacation during Spring Break and Cherry Blossom season. You’re right about our pool water tasting salty. Instead of traditional chlorine, we use salt in our pool to keep the water clean and clear. It is more environmentally friendly. However the water should not be murky. I apologize for that inconvenience! That happens occasionally during periods of very high usage but the water usually clears up again during the quiet overnight period. Our engineer has verified that the filter system is working normally.

Thanks again for taking the time to share your thoughts, and I hope we will see your family again soon!

Sincerely,

David Del Russo
General Manager
david.del. russo@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Location is great. About 12 min walk from the Amtrak station. Hotel was pretty new. Great customer service. Chris the front desk clerk impressed me with his professionalism. I witnessed him handling a not so pleasant situation calmly and with grace. Great experience overall.

  • Stayed: April 2014
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2  Thank EniBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

There are not many hotels in the NE section of DC. Most are in the NW area. We wanted to be as close as possible to our son's apartment in the NE. This hotel was only thirteen blocks away and was a very reasonable cost compared to many other hotels and non of those were as close as this one. I chose the free breakfast over points and this was a good choice as the breakfast was otherwise $15. You could order eggs or omelets any way you wanted and there was plenty of bacon and sausage and just about any thing else you could want for breakfast. We were lucky to have parking at our son's place, a big problem in DC especially during cherry blossom season. The room was very nice and clean. The staff at the front desk were very pleasant and helpful.

  • Stayed: April 2014, travelled as a couple
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2  Thank Ralph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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