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“Beautiful hotel”

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The Westin Georgetown, Washington D.C.
Ranked #41 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Mass.
Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Beautiful hotel”
Reviewed 13 July 2012

Very nice hotel with very spacious modern rooms. The heavenly bed is hard to beat.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drpoirier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for your review and recognizing our Heavenly Beds! We are quite proud of them.
Stay well.
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1,766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (266)
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English first
Cheltenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2012

We stayed 4 nights in the Westin, I must say All the staff were friendly and helpfull, the rooms were a nice size with tea and coffee facilities and in a great location, 10 minutes walk into Georgetown where you will find all the shops and restaurants so not too far to walk after dinner.
The rooms was quiet because it was just on the outskirts of Georgeotown and I have to say I have never slept so well for years, the beds were so comfortable. I would definately reccommend this hotel to anyone staying in Washington DC.

Room Tip: We stayed on the 4th floor but the area was so quiet I don't think it would make much difference...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cotswold10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for your review of our hotel! Your review will assist our future guests in planning their experience in Washington DC. We are so glad that you enjoyed our Heavenly Bed, our signature product. We truly believe with a good night’s rest you can be your best.
Enjoy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2012

This Westin is probably best suited to the business traveler. When we were there (late June 2012), they had no restaurants (under construction) and a pop-up bar in the lobby. It was the kind of bar you would expect if you hired a party rental company to set up a portable bar in your backyard. That said, the bartender was super cool and he was able to make whatever we ordered. The pool was the biggest disappointment. There is absolutely no view, and minimal sun, due to the location of the pool (surrounded by the towering hotel wings), and it's just a boring pool - a slender rectangle wtih no depth. My 9 year old could walk across the entire length without so much as going on tippy toes! Location is nice for walking Georgetown, but I'd suggest waiting until their construction is done. And plan to swim in a boring pool.

Room Tip: You're either looking out onto the streets or into the interior of the hotel wings, as in, other...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for sharing your review of our hotel. Your feedback will assist future guests, especially with the room types/ locations. WE are glad that you were able to interact with our associates & enjoyed your time with them. Hopefully you can join us again, especially once the new F&B Venues open this fall.
Stay well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
6 reviews
Reviewed 9 July 2012

We stayed for two nights with our son and my parents in a connecting room. The front desk staff was helpful after a lengthy discussion of why I requested and hoped to get a connecting room. After seeing that I did indeed request it, I was given connecting rooms. However, the room my husband, baby and I were given had a giant column in the room, which left little space after the crib was added to the room. (watch out for room 248)
The bed and pillows also were not that comfortable and the A/C on a day of 105 degree did not work too well either.
On the plus side, the valet and bell hop service was excellent. Erwing and Amadou were so helpful throughout the entire weekend and thought of everything we needed even before we did.
My son also enjoyed the outdoor pool in courtyard.

Room Tip: hotel is in a square shape, so the higher the room number on each floor, the farther away from the e...
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRB246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for taking time to review our hotel. We are very proud of our associates and we are excited that they were able to assist during your stay.
Enjoy your summer.
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Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 July 2012

While it is well located within George Town and walking distance to many attractions.....Its clearly and old style hotel. There is no exec lounge and my room was so small the room service had to placed on my bed. I'm platinum status and still only had a tiny room overlooking a roof with a musty smell. They don't even deliver the newspapers to your door. You have to get them at the elevator bank.

The restaurants and bar are also closed for renovations. They have a wedding type bar set up in the lobby. So in the morning the tiny lobby smells of beer.

Room Tip: You want to face M street or its intersection. Not the back rooms. There is a police station there...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for taking time to share your review of our hotel. We apologize that you did not enjoy the Westin experience we pride ourselves on. We have taken your comments for review and will address as possible. Our Westin web page reflects that our F&B Venues will be closed until the fall, when our exciting new restaurants open. We hope that you stay with us again to experience them.
Stay well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Canada, CA
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 July 2012

To put it in Washington political terms, staying at this particular Westin is like having a conversation with Sarah palin and then realizing that if you had crossed the street you could have instead talked to Condi Rice (Park Hyatt) or Hillary Clinton (Fairmont) both of whom are more interesting and way more accomplished than Sarah. The only thing that the Westin has going is the great location. Otherwise is just blah...! Tiny rooms, no resturant, slow valet. Wifi was adequate but the desk and chair were also small and not very conducive to do any work. One think that caught my attention was the layers of linens and blankets, which for the summer were absolutely unnecessary. Lastly, I asked for hypoallergenic pillows and the desk staff decided to give me a hypoallergenic room. This happens to be a shoebox of a room with a big door sign that reads something like "Westin preferred guest". If this is how Westin treats their preferred guests, then forget it. I even asked for a chair because the room only had one. It took three calls to get one. Anyway, this property goes on my short "never again" list

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ptbrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for taking time to share your experience. We are disappointed that your time was not to the standards that we pride ourselves on. We do hope that you consider us again, especially after our F&B venues reopen from their renovations in the fall. Should you choose us on your next DC trip, please notify the hotel so we can ensure your stay is a true Westin Experience.
Enjoy your summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aurora, Illinois, United States
1 review
Reviewed 9 July 2012

If you are staying in the DC area on business, look no further than the Westin in Georgetown. Very convenient to the metro, a nice healthy walk to DC proper, and the rooms & service really are top notch. As someone who works out regularly, I was blown away by finally experiencing a hotel fitness club with NEW equipment. Will stay here for all my future DC business trips. TWO BIG THUMBS UP!!!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 23 July 2012
Thank you for your review! We are very proud of our new Westin Workout studio and are happy you were able to experience it! If you have not already, please inquire about our Westin Gear Lending Program. This option is designed to help you travel easier & still be able to exercise.
Thank you again & we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Georgetown, Washington D.C.

Property: The Westin Georgetown, Washington D.C.
Address: 2350 M St NW, Washington DC, DC 20037-1417
Phone Number:
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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