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“Westin Georgetown: a great place to recharge and relax”

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The Westin Georgetown, Washington D.C.
Ranked #39 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Washington DC, District of Columbia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Westin Georgetown: a great place to recharge and relax”
Reviewed 17 November 2013

This was our second stay at this Westin...we enjoyed our first visit that much. This time, Lana Kim went above and beyond to help us enjoy our weekend. We loved the beautiful surprise that awaited us in our room and really appreciated her recommendations for jazz clubs. We look forward to our next runaway weekend with Westin. Thanks, Lana!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsGarmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, 18 November 2013
Dear Mrs. Garmon,

We are so glad that you came back to stay with us again. Lana has been with us for about 5 months now and she does a great job for us as our Stay Ambassador. We will pass your note onto her. Thanks again.

See you again soon,

Be well,

Peter Yeung
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
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Carmel, Indiana
Level Contributor
319 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 13 November 2013

This hotel is in a neighborhood with a bunch of good hotels, and it competes well. My room was nice, well maintained, and clean. It was quiet at night, and they had a good selection on the TV. The Fairmont and Ritz nearby are nicer but much more expensive. The bar and restaurant downstairs are good. The lobby area is a bit small, and the exercise room was a bit limited compared to nearby places. The wifi was too expensive, and there seemed to be no deal for members of the Starwood group like Hilton does for their members.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MizzouLizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, 18 November 2013
Dear MizzouLizard,

Thank you for taking the time to share your "gift" of feed back with us. Overall, it sounds like you enjoyed your stay and we are pleased to hear that. Free Internet is avaliable to SPG Gold members as an option and always free for our Platinum Guests. We do offer free internet in all public spaces if that is an option for you. We also offer a package on -line that has free internet included in the rate. We do know that there are many hotel choices in the DC area and we appreciate you staying with us. We hope to see you again in the future.

Be Well,

Peter Yeung
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Towaco, New Jersey
1 review
Reviewed 12 November 2013 via mobile

We had a great stay at this hotel. We traveled as a family of 6 adults with one 2 year old child. They were able to accommodate us with 3 rooms next to each other . The rooms worked out perfectly. We usually stay at Marriott but all agreed that this was such a great experience that we would likely look to stay at westin over Marriott in the future.

The valet, doormen, front desk staff, and bellhop were so friendly and helpful. They really made things very easy. Valets and doormen were so polite and friendly.

It was my fathers birthday and when we checked in they had a birthday card and a bottle of champaign for him. We were all really impressed.

Great hotel , really clean rooms and common areas. Spacious rooms especially given location in major city. Short walk to Foggy bottom metro and walkable to lincoln memorial, museums etc.

Stayed November 2013
Helpful?
Thank Rmd201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, 18 November 2013
Dear Rmd201,

What a great way to spend your Father's Birthday weekend. We have some of the best valet, bellmen and doormen guys in town. We recieve lots of great feed back from our guests about our Bell Satff. We appreciate your feed back as well. Thank you again for staying with us and we hope to see you again soon.

Be Well,

Peter Yeung'
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
259 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 12 November 2013 via mobile

As a hotel in the Georgetown/DuPont Circle area I expected the exorbitant cost. I was disappointed that they charged for everything: installing a refrigerator, removing the minibar and snacks, moving items around in the minibar and snacks (I have a child in tow), wi-fi (should've been included at the high room rate), and overkill on room service fees. I read that parking was $45+. The bed wasn't worth bragging about... The tub was a nice size.

The pool was closed - it was outdoors. (We really wanted to swim after a long day.)

Not convenient to public transportation. We did walk everywhere from our hotel. It was a good walk to the monuments. Georgetown shops were a few blocks away. Restaurants in area was decent, but far greater than the selection at hotels closer to the mall.

I would like to visit another hotel on the next visit. Just curious what other hotels in the area offer.

Stayed November 2013
Helpful?
2 Thank isletripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramsey, New Jersey
Level Contributor
176 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 11 November 2013

We stayed at the Westin Georgetown for a tourist weekend in DC. First of all, the hotel itself is very nice and located within walking distance of the Georgetown shops and restaurants, as well as the monuments (a little longer walk). The staff were very helpful within both the valet and room check-ins, and extremely friendly. They also immediately recognized us as elite members of Starwood Preferred Guest, which made us feel even more welcome. Our room was excellent - very spacious with an incredibly comfortable bed, great views including a small balcony, and a large bathroom with separate tub and shower, both impressive.

The best part of our stay though were the staff at the hotel. Our "Stay Ambassador" reached out to me prior to our arrival to see if there was anything special they could do for us. I mentioned our trip was a belated birthday present for my wife and thought nothing more about it, until we returned to our room on our 2nd night to find a bottle of champagne and a personal note wishing her a Happy Birthday. Now that is class.

I was so impressed with this Westin and highly recommend it to anyone traveling for either business or leisure. Our Stay Ambassador, Lana, really went out of her way to make our stay special. Outside of resorts, I rarely rate a hotel a 5, but this one definitely deserved it in my opinion.

Green Features: This hotel is very green and uses key-cards to turn on/off lights, tv, and air conditioning. They also have green practices when it comes to changing towels, etc. (guests do have the choice of new towels). Very impressed.
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank iTravel242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 12 November 2013
Thank you so much for your kind review! Your details on our location & room will help our future guests. We greatly appreciate your mention of Lana, our Stay Ambassador. We know we cannot be successful without our associates!
Thank you again for your words & your loyalty.
Enjoy your Autumn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2013

My sisters and I stayed for two nights this November and had an amazing experience! The Staff was Friendly and Helpful, especially James and Suzy at the front desk! The self parking was easy and accessible from the lobby which is a major plus, and a great option if you dont have too many bags. Our room was clean and well stocked, the shower and bathtub were amazing! As always expect a good nights sleep on the heavenly bed. Over all the Westin helped create a much needed weekend get-away and we will be back to the Westin Georgetown again and again! We stay at a lot of Westins and this one is defiantly top-5!

Green Features: We participated in the green program and got extra SPG points for our stay!
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 November 2013

Hotels downtown in general will be pricey due to the location. The Westin is a "nice" hotel with doormen and a pretty foyer but for me, it's to be expected. I wouldn't say there is anything remarkable about the room other than the comfortable bedding and tub. Here are a few tips for this considering this location and/or have reservations.

1. Mini-fridge: This is low to the floor and there's a sticker on the door in small standard font that reads if you move items in the fridge, you can be charged $100 for a re-stocking fee. Apparently the shelves are censored and guests are automatically charged. The note also reads guests can requests a fridge for their room free of charge. I did not stoop on my knees to read this and received a long drawn out lecture from hotel employee for moving items and placing a few of my own in the refrigerator. Thankfully they corrected our bill BUT I would hope the front desk would brief guests of this service/ charge and the availability of another refrigerator if so desired. Take heed!

2. Cleaning: Believe this is now standard but you can receive a $5 voucher or turn the voucher in for additional points if you opt out of maid service. Simply hang the sign on the door. The points are worth it to us.

3. Parking: Parking is connected to the hotel on the 2nd level. Valet is $45 and self is $38 for overnight each night. The garage is actually on M and 24th street. I drove down M street two times. Take a left on 24th!!! Blink and you may miss it. Also, if you are a deal seeker, I happened across https://www.parkingpanda.com. Parking Panda seems to be a new East Coast thing and I paid $48 TOTAL for parking for three overnights. I just checked my bank and the credit card is good. It's legit and was a great savings.

4. Location: We were in DC for a wedding and mostly cabbed our way around for about $10 (w/ tip) to most locations. The West is pretty central. Our last day was gorgeous and we walked to the Lincoln Memorial (7 blocks, take 23rd St straight) and caught the National Park, the Washington Monument, saw the Capitol from a distance and the Vietnam Memorial which are all in the same vicinity. On the way back we walked by a fantastic statue of Einstein. It's a good trek if you're in the mood and you can knock out a lot of the touristy things in one swoop.

5. Groceries/ Food: There is a Trader Joe's literally around the block if you wish to have healthy snacks around. We also found a Whole Foods store but it is a much farther walk, especially at night in the cold. If you need a quick breakfast and aren't into Starbucks (down the block), the cafe across the street on 24th is worth it. The food was affordable, varied and fresh.

Staying as an elite member it was worth the points, but if I were paying full price, I'd probably stay elsewhere. Having said that, you can't go wrong with a Westin and I had a pleasant stay in the city.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SuzeeDee_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this review, 12 November 2013
Thank you for taking the time to share such a detailed review and for your loyalty to Starwood. Your review will assist our future guests tremendously. We are happy to see your mention of our Heavenly beds & bathrooms, two experiences we are very proud of. We hope that you are able to return to our hotel.
Enjoy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Georgetown, Washington D.C.

Property: The Westin Georgetown, Washington D.C.
Address: 2350 M St NW, Washington DC, DC 20037-1417
Phone Number:
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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