This is a very nice hotel with ample room space and friendly front desk. We had a good stay and this hotel is very near to all the attractions and restaurants. The metro station is just 2 blocks away.
- Free Wifi
I love DC, and all of its hotels. I don't love old and musty...
The Westin was a wonderful hotel with lots of promise and excellence, but the old carpet smell on the floor I was on was very discernible. The carpet had to be too many years old, and there is little you can do at this point except replace it.
Room ws comfortable; food was very good; people were nice; location was great. REPLACE THE OLD CARPET SMELL AND WE COME BACK REGULARLY!
This was our second stay at this Westin...we enjoyed our first visit that much. This time, Lana Kim went above and beyond to help us enjoy our weekend. We loved the beautiful surprise that awaited us in our room and really appreciated her recommendations for jazz clubs. We look forward to our next runaway weekend with Westin. Thanks, Lana!
Dear Mrs. Garmon,
We are so glad that you came back to stay with us again. Lana has been with us for about 5 months now and she does a great job for us as our Stay Ambassador. We will pass your note onto her. Thanks again.
See you again soon,
Director of Operations
This hotel is in a neighborhood with a bunch of good hotels, and it competes well. My room was nice, well maintained, and clean. It was quiet at night, and they had a good selection on the TV. The Fairmont and Ritz nearby are nicer but much more expensive. The bar and restaurant downstairs are good. The lobby area is a bit small, and the exercise room was a bit limited compared to nearby places. The wifi was too expensive, and there seemed to be no deal for members of the Starwood group like Hilton does for their members.
Thank you for taking the time to share your "gift" of feed back with us. Overall, it sounds like you enjoyed your stay and we are pleased to hear that. Free Internet is avaliable to SPG Gold members as an option and always free for our Platinum Guests. We do offer free internet in all public spaces if that is an option for you. We also offer a package on -line that has free internet included in the rate. We do know that there are many hotel choices in the DC area and we appreciate you staying with us. We hope to see you again in the future.
Director of Operations
We had a great stay at this hotel. We traveled as a family of 6 adults with one 2 year old child. They were able to accommodate us with 3 rooms next to each other . The rooms worked out perfectly. We usually stay at Marriott but all agreed that this was such a great experience that we would likely look to stay at westin over Marriott in the future.
The valet, doormen, front desk staff, and bellhop were so friendly and helpful. They really made things very easy. Valets and doormen were so polite and friendly.
It was my fathers birthday and when we checked in they had a birthday card and a bottle of champaign for him. We were all really impressed.
Great hotel , really clean rooms and common areas. Spacious rooms especially given location in major city. Short walk to Foggy bottom metro and walkable to lincoln memorial, museums etc.
What a great way to spend your Father's Birthday weekend. We have some of the best valet, bellmen and doormen guys in town. We recieve lots of great feed back from our guests about our Bell Satff. We appreciate your feed back as well. Thank you again for staying with us and we hope to see you again soon.
Director of Operations
As a hotel in the Georgetown/DuPont Circle area I expected the exorbitant cost. I was disappointed that they charged for everything: installing a refrigerator, removing the minibar and snacks, moving items around in the minibar and snacks (I have a child in tow), wi-fi (should've been included at the high room rate), and overkill on room service fees. I read that parking was $45+. The bed wasn't worth bragging about... The tub was a nice size.
The pool was closed - it was outdoors. (We really wanted to swim after a long day.)
Not convenient to public transportation. We did walk everywhere from our hotel. It was a good walk to the monuments. Georgetown shops were a few blocks away. Restaurants in area was decent, but far greater than the selection at hotels closer to the mall.
I would like to visit another hotel on the next visit. Just curious what other hotels in the area offer.