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“Handy free shuttle bus to union station”

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Days Inn Washington Dc/gateway
Ranked #131 of 141 Hotels in Washington DC
Brisbane, Australia
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Handy free shuttle bus to union station”
Reviewed 18 September 2013

Room was clean and functional. Coin operated laundry machines on first and second floor. Safety deposit box available at front desk. No problems with internet speed. Breakfast was forgettable. The free shuttle bus to Union station and back was very handy.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ARK521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_DaysInnGateway, Front Office Manager at Days Inn Washington Dc/gateway, responded to this review, 23 September 2013
Dear Valued Guest,

First off, I would like to thank you for taking the time out to write a review on your stay with us at the Days Inn Gateway located in Washington D.C. Thank you for commenting on our rooms and how clean and functional they are. At the Days Inn, we provide Wi-Fi access in all of the rooms including the lobby area. Our convenient continental style breakfast are for those guest who are always on the go and need a quick boost before heading to their destination. As a courtesy to each and every one of our guest, we provide a courtesy shuttle to the Union Station for easy access into downtown D.C.

Once again thank you for your review. Please know that with your review, You will help us better improve our guest experience in the future. We hope that you come back and see us again the next time you are in town.

Regards,
Paul T.
Front Office Manager
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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SPRING BROOK TOWNSHIP
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2013

This hotel needs a lot of work, the front desk staff is the only good part of this hotel. House-keeping did a horrible job, would not show up until 5pm or after and after a long day at work another 1/2 hour out of your room is the last thing you want. The cost was way over what it should be. Sleep quality was horrible, the place needs a total make over.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JON C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_DaysInnGateway, Front Office Manager at Days Inn Washington Dc/gateway, responded to this review, 10 September 2013
Dear Guest,

I would like to thank you for taking the time out to write a review on your stay. At the Days Inn Gateway, situated 15 minutes away from Capitol Hill when driving, we try to make our hotel a value under the sun. We sincerely apologize for the late housekeeping you received in your room during your stay. Late room housekeeping are sometimes caused by a number of things such as Do Not Disturb signs on the door, guest who are extending their stay after departure, or due to a full occupancy the hotel received the night before.

At the Days Inn Gateway, we take great pride in our cleaning efficiency along with our room cleanliness. Unfortunately, you experienced a time when we obviously did not
meet those standards. Please know that your comments expressing the problems you encountered during your stay at the Days Inn in Washington DC is truly important to us as we continue to strive for excellence.

Regards,

Paul T.
Front Desk Manager
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Travellers are raving about these Washington DC hotels

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2013

We rented 20 rooms for a sports event. When we got there the rooms weren't ready. We had to wait a few hours to get our rooms. I had red a few reviews about bed bugs but wasn't sure if it was true. Once I got my room, my nightmare began. The room was clean but the bed sheets were full of holes .... and YES THERE WAS BED BUGS ! I left the room immediately and rented a room across the street at the Fairfield Inn & Suites (Marriott). Other people from my group had problems with bed bugs and even cockroaches ! This place is horrible !

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvain P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montpelier, Vermont
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 August 2013

A basic motel, on a noisy road (ear plugs essential), but the room was clean, the beds comfy and clean too. Stayed for two nights and the free shuttle into Washington was great. The driver knows all the back routes meaning that even in rush hour traffic we were quickly at Union Station. Breakfast is basic, but coffee and a bagel is all we needed. Not the best place we've ever stayed, but does what it says on the tin!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandPUSAtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_DaysInnGateway, Front Office Manager at Days Inn Washington Dc/gateway, responded to this review, 9 September 2013
I would like to take this opportunity to Thank You for staying with us at the Days Inn Gateway in Washington D.C. Our Hotel is indeed located on the busy side of Washington D.C. where it borders Maryland and we do apologize for any inconvenience the noise may have caused you to have during your stay.

Thank You for mentioning the clean and comfortable rooms that we have at our hotel. At the Days Inn Gateway, we pride ourselves on cleanliness in each room along with convenience for the each of the guest staying with us. Please know that your comments are important to us as we continue to strive for excellence.

Regards,
Paul Tse
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moline
2 reviews
Reviewed 2 August 2013

I stayed in this hotel for two nights. It was very much worth the rate. The room was clean and the surrounding was peaceful. I would definitely stay there again with family. The shuttle to the Union Station is a plus. The chinese restaurent with the hotel, though expensive, is good also. Another plus point is the gas station just next to it. You can get water and soda for the usual price there. There is a good variety of breakfast items. The lobby is a little stuffy but that may be because they are renovationg the hotel. The stuff is friendly and the lady who looks after the breakfast place was really nice and got me tea and water when I asked for them. Good job guys!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Umme A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_DaysInnGateway, Front Office Manager at Days Inn Washington Dc/gateway, responded to this review, 10 September 2013
Dear Guest,

Thank You for taking the time out to comment on your stay with us at the Days Inn Gateway in Washington D.C.

We are always happy to hear when our staff is doing a magnificent staff to please our guest. Our goal for this hotel is to make it a comfortable and convenient place to stay for each and everyone of our guest and with the Days Inn shuttle; we find it easy for our guest to easily travel into downtown by utilizing our transportation. Thank you for complimenting our Chinese Restaurant, Panda Gourmet, which is located inside the hotel near the lobby. It was recently featured in the Washington Post Cheap Eats section where they got a chance to display their Szechwan style of cooking to the public.

We hope that you have a chance to visit Washington D.C and choose to stay with us again.

Regards,

Paul T.
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Washington Dc/gateway

Property: Days Inn Washington Dc/gateway
Address: 2700 New York Ave NE, Washington DC, DC 20002-1951
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #131 of 141 Hotels in Washington DC
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Washington Dc/gateway 2*
Number of rooms: 193
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Also Known As:
Days Inn Gateway Hotel Washington Dc
Days Inn Washington Dc
Washington Dc Days Inn

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