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“Our DC Trip”

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Hilton Garden Inn Washington, DC Downtown
Ranked #56 of 140 Hotels in Washington DC
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Our DC Trip”
Reviewed 30 November 2013

Great location. Staff not up to par with Hilton Standards when compared to other Hiltons. There seems to be a lack of spark when dealing with the staff on questions or parking cars or hotel needs. Very clean hotel in a great location. This is an excellent hotel to navigate by foot to many places and easy access to stores for needed items and public transportation just up the street.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kye O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review, 2 December 2013
Dear Kye O,

Thank you for taking the time to complete the online review.

Naturally I am disappointed to hear you felt the service lacked a "spark" during your stay. Our goal is to be your first choice when traveling to Washington or anywhere in the world.To that end if you wouldn't mind sending me an email directly to john.rish@hilton.com about your experience it will be helpful in coaching the staff.

Thank you once again and best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,825 reviews from our community

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Atlanta, United States
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 November 2013

How could you not love this hotel? It's very well located - walking distance to the White House, downtown DC, National Mall or you can head north to the Dupont Circle area. Rooms are always comfortable and clean. They serve an awesome breakfast. The staff is super friendly and accommodating, especially Mr. Eddy at the front desk. We are always treated like valued guests. Prices are very reasonable, particularly for DC. Check it out!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Marc T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakewood, NJ, United States
1 review
Reviewed 20 November 2013

Room was sparkling, bed was very comfortable, free breakfast was delicious & parking was included with weekend getaway rates. Metro station across the street and within walking distance to White House and numerous memorials. Friendly & efficient staff also.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew W. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cremorne, New South Wales, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 November 2013

While I stayed I ended up being rather sick and the staff were amazing. The room was really comfortable and in an amazing location in only a 5 minute walk to the White House. The restaurant is definitely worth a try as the food was lovely. The use of the washing machine was even highly appreciated as this was the mid way mark of a 5 week trip and clean clothes was something I was lacking by this point.

  • Stayed October 2013, travelled solo
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Helpful?
1 Thank Erica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
138 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 19 November 2013

Clean, decent, small room, minuscule bathroom located a block from the White House and National Mall. Nice touches, like lemon water, tea, coffee and cookies in the lobby during the afternoon. I used my Hilton Honors points to spend the night, but $300 would have been excessive for this average hotel.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Vicente R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 18 November 2013

This is a modern high quality hotel located in a quiet location within the business district close by to major tourist attractions and the White House only a few minutes’ walk away its difficult to beat, just bring your walking shoes. During the week it’s a busy location but at weekends it’s all change, reasonably priced, quiet and safe making it a good option for seeing the sites. There are also several bar’s and restaurants located close by along with the subway. Large modern clean rooms with newly refurbished decor, very quiet, free Wi-Fi and the 3 levels of comfort on the adjustable beds! all good for a city break. We stayed for 4 nights over the weekend and this is my 3rd stay with Hilton Garden Inn it always seems too impressive with very helpful polite staff and good breakfasts. For the price, location, quality of sleep and level of service it’s a good option, I would highly recommend this hotel.

  • Stayed May 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank DES32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 November 2013 via mobile

I was very pleased with my one night, weeknight stay, I generally ask for a room away from the elevators to avoid the noise, but even though I was right off the elevators, and vending, it was quiet enough for work and sleep. My colleagues did not fare so well. While my room faced the street they were facing the alley and listened to garbage trucks through the night. The breakfast is nice; but the fitness center is a little small.

Stayed November 2013, travelled on business
Helpful?
Thank BGBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Washington, DC Downtown

Property: Hilton Garden Inn Washington, DC Downtown
Address: 815 14th St, NW, Washington DC, DC 20005-3301
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Washington DC
#23 Family Hotel in Washington DC
#36 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Washington, DC Downtown 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
Hilton Washington Dc

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