I must say that I have stayed in many hotels both for leisure and on business and I cannot remember where I have received better service than what I have received at the hilton garden inn.
From the minute I walked in I felt like I was at home, from the front desk staff, Eddie is amazing by the way, to the housekeepers, you might say why the housekeepers?, well with all my travels I have never been anywhere else where the housekeeping staff actually greats you in the hallway, they even asked how my stay was.
The service continued into the lounge where I was made a great drink by jojo and she made you feel welcomed and had some great suggestions. And than I must say that even the manager who was there the whole weekend ( I don't think he even went home) , George Hummel was a bundle of knowledge.
Gave me great suggestions on what to do, where to go, and when we saw him the next day or later that evening he remembered and asked how it was, no matter what he was doing he had a great smile on his face and genuinely loves what he does.
There are several hotels I could of chosen to spend the week at but I must say after recording such great service from everyone at The Hilton Garden Inn you have a forever guest. Everyone at the hotel makes you feel welcomed, genuinely cares about you and your experience and you will not find any other hotel that can provide a better atmosphere, better staff, and better customer service than at the Hilon Garden Inn.
Great job staff, you guys made my trip.
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- Also Known As:
- Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
- Hilton Washington Dc