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“Avenue Suites Georgetown”

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Avenue Suites Georgetown
Ranked #9 of 140 Hotels in Washington DC
Certificate of Excellence
Maryland Line, Maryland
1 review
“Avenue Suites Georgetown”
5 of 5 bubbles Reviewed 18 June 2014

I had an excellent weekend stay at the Avenue Suites. I had a feeling that those in charge of the hotel really cared about the guests and wanted to make sure the stay was memorable. The apartment where I stayed was new and spacious. It had two large flat TVs, a king size bed in the room and a sofabed in the living room, ideal to accommodate a family with kids. The kitchen was very clean with a full size refrigerator and the right small appliances needed for your cooking. Most importantly, the staff was very polite, always addressing the guests by name, which really made a difference. In general, Avenue Suites is an excellent hotel in my opinion, very convenient location near banks, restaurants, market (Trader Joes is just half a block), and a walking distance to Georgetown and Washington Harbor.

Room Tip: Higher floors have nicer view to Foggy Bottom and Georgetown area
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adriano L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear Adriano L,

Thank you for spending your weekend with us. I appreciate your wonderful comments about our amenities, cleanliness, location and most importantly our service. On behalf of my team, we look forward to welcoming you back very soon.

Kindest regards,
Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,414 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
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English first
Middletown, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2014

Front desk staff could not have been nicer or more helpful from the moment we arrived up through and including our departure. This held true with the bar and restaurant staff that we encountered as well. Large clean suites along with the terrific staff made for a great stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Tint5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear Tint5,

Thank you for your recent visit. I am happy to learn that we exceeded your expectations from the moment you arrived until your departure. On behalf of my team, we look forward to welcoming you back very soon.

Kindest regards,

Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blue Bell, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2014

The suites are really spacious with a living room, a dining table and a fully equipped kitchen. So we (family with two grown up kids) felt really comfortable. The staff was very friendly and helpful. Many places of interest are in a walking distance from the suites. If we visit Washington a second time we will definitely book these suites again.

Room Tip: suites with two queen size beds are perfect for families (up to 4 persons)
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tina4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear Tina4B,

Thank you for staying with us and for sharing your experience. I am delighted to learn how much you enjoyed our spacious suites, amenities, service and location. On behalf of my team, we look forward to welcoming you back very soon.

Kindest regards,
Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaumont, Texas
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

If there is a better place to stay in DC, it doesn’t matter to me!!
These guys understand hospitality…..beginning with an attitude that the guest experience is top priority. I made a couple of special requests by email of the manager (Zuhair Omer) They were answered promptly and fulfilled without hesitation.
Upon our arrival we met Seck at the front desk….this man immediately makes you feel like he has been waiting on you and is genuinely glad you’re there! All the staff was eager to please and their smiles were contagious. We were greeted by name every time we entered and asked if we needed anything.
The Hotel ambiance is Hollywood sheik with a modern feel. A cozy common area but not crowded and a well stocked bar that was always staffed. The outdoor seating was roomy comfortable and clean.
Our room was a king suite with a full kitchen, we had everything we needed to make our week stay with two kids very comfortable.
This was a vacation that also included our wedding anniversary. One of the hotel staff members (Izzy) was excited to help plan our anniversary dinner and help my wife surprise me with a romantic candlelight desert outside. It was the most personal service I have ever received from any Hotel.
There are several resturants close by and the Metro is less than a ten minute walk.

If you’re planning a trip to DC, don’t sell this place short. It may be small but they make up for it in a really big way…….service!

Room Tip: We chose the king suite, the kids slept on the sofa bed. The housekeeping staff made the bad and ne...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2Travelingforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear 2Travelingforfun,

Thank you for celebrating your anniversary with us and for taking the time to write about your experience. I am thrilled to learn how much you enjoyed your stay and most importantly how much the service provided by Omer, Seck, Izzy and the rest of the team had to do with your satisfaction. On behalf of everyone at Avenue, we look forward to your return visit from Texas.

Kindest regards,
Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2014

The Avenues Suites always lives up to its reputation of being a 2nd home to its guests as that is exactly what it is, with a spacious living room and fully equipped kitchen. The facilities are great as one can prepare one's own meals (always a good option to have) and the staff were always friendly and helpful. Mine was an early checkin after a Transatlantic flight, and I found the hotel expecting me with my key already cut so the checkin was very quick! I did have a problem with a noisy neighbor playing loud music in the middle of the night, but this was effectively dealt with once brought to the attention of the hotel Front Desk. I always stay at The Avenues when I am in DC, and I will be back....

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ndabezinhle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear Ndabezinhle M,

Thank you for making Avenue Suites your second home! I am delighted that we continue to live up to your expectations and that the service provided by the team has so much to do with that. On behalf of everyone at Avenue, we look forward to your return visit from Johannesburg.

Kindest regards,
Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, Virginia
Level Contributor
156 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

The front desk set the stage for a great experience at this hotel. We arrived very late after a difficult evening. The two staff members at the desk did everything possible to get us quickly situated and make us feel very welcome. The location was close enough to Metro and bike share that we had no difficulty getting to our appointments the following morning. The availability of on-street parking was also not a problem at that late hour. The room was spacious and well suited for our short stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 19 June 2014
Dear Elizabeth23,

Thank you for taking the time to write your review. I am delighted to learn that our front desk colleagues were able to set the stage for a great experience and that you enjoyed our amenities and location. On behalf of my team, we look forward to your return visit.

Kindest regards,

Diego Heredia
General Manager
Avenue Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 10 June 2014

So, it was a good place, don't get me wrong. However, for the amount we paid (over $400) I would have expected a little better quality place. The lobby and the room were average hotel rooms. The bathroom, however was really not good. The shower fixtures were broken, and the nozzle was hanging off the ceiling. The elevators smelled like vomit, and were shaky. On the bright side, the staff were VERY friendly, and helpful. We were always greeted with a smile and a "hello" when we came in. The bar area were nice, and the bartenders were very friendly, albeit not very knowledgeable. So, all in all, it was a good place to rest your head, but not really worth the money we paid for it.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego H, General Manager at Avenue Suites Georgetown, responded to this review, 11 June 2014
Dear Mike A,

Thank you for your recent visit and for your review. I am disappointed to learn that we failed to exceed your expectations. I appreciate your feedback regarding the issues you encountered and will make certain they get addressed immediately. I am glad to know that the service provided by my team was the highlight of your stay as this is a big aspect of the overall experience. Thank you for sharing your comments. It is only through feedback like yours that we can continue to improve our product and services. On behalf of my team, we look forward to your return visit so we can regain your confidence and turn you into one of our loyal guests.

Kindest regards,
Diego Heredia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avenue Suites Georgetown

Property: Avenue Suites Georgetown
Address: 2500 Pennsylvania Ave NW, Washington DC, DC 20037-1611 (Formerly Washington Suites Georgetown)
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Washington DC
#5 Family Hotel in Washington DC
#6 Business Hotel in Washington DC
#7 Best Value Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Avenue Suites Georgetown 3*
Number of rooms: 124
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Also Known As:
Washington Suites Georgetown Hotel Washington Dc
Washington Hotel Georgetown
Washington Hotel Dc

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