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“Outstanding service in a lovely property”

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The Ritz-Carlton, Washington, DC
Ranked #21 of 140 Hotels in Washington DC
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding service in a lovely property”
5 of 5 bubbles Reviewed 3 April 2012

Recent five day trip characterized by outstanding service. Concierge was extremely helpful with great suggestions for restaurants needed at the last minute (and open until 11:30 pm). Wonderful location, very clean rooms/lobby/hallways. Quiet at night. Rooms were very pleasant and comfortable. Cleaning staff addressed us by name. One of the most amazing workout facilities I have seen in any hotel as part of the adjoining health club. Complete selection of cardio, weights, etc housed in a two story facility.The staff went out of their way to address our needs. Outstanding room service for breakfast--egg white omelet with vegetables. Pure heaven

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueB004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sarasota, Florida
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

The service culture at this property is very good. The staff was very eager to help as to whatever the need was. There were some structural things that sometimes prevented the staff to work to their upmost however in the end, any problem was resolved as quickly as possible.

The Business center is basically coin-operated which made anything slighly more advanced a chore to complete.

It is too bad that there is no swimming for anyone under 18 in the pools as well.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Floridalesters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

I stayed in February at the Ritz DC for a week on a business trip, the room was very clean. Front desk staff were very helpful. Food was great. Hotel location is so convenient. However there is no free Wi-Fi and there is an extra fee for using the business center. I recommend it for business trips.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
51 Thank walamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

Stayed here in February when I came along with my husband on a business trip. We were on the 8th floor. Rooms not huge, but very clean and the bed was wonderful.

Easy walk to Georgetown and a good amble to the Mall and all the top museums. Front desk gave me a map and highlighted all that I should try to see in my couple days there. Was during some sort of superpac type convention, so tight security in and around the hotel.

Nice bar, and they had a fabulous candy buffet in the lobby because of Valentine's Day. Thought that was a cute touch. Very expensive, but very good breakfasts.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alicia67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
142 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

I stayed here for our company annual convention and it was a nice stay. The service was signature Ritz Carlton, but I did note that there was some needed attention to cleaning detail. Stains on carpet, dusty room and hair in tub...but then again I am super sensitive to cleanliness.
I live local but stayed at the hotel because of the heavy convention schedule and overall it did not disappoint.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spaichingen, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

I stayed in several Ritz Carltons, but I was most impressed with the service I received there. There service is truly 5 star and their employees are courteous and helpful. My place to stay in Washington DC.

  • Stayed September 2011, travelled solo
    • Value
    • Location
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Helpful?
2 Thank dastyvee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

I stayed here three nights at the end of October when I came to town for the Susan G. Komen Awards Gala. My stay was donated to me because the hotel is a supporter of the Komen Foundation, a fact I find very appealing although it may not be relevant to a review. The room was tasteful, clean, spacious, and very comfortable. One service they offered that I have not come across at other hotels was to draw a bath for you: they had a menu of different options for bath oils, candles and flowers. I thought it was a nice touch. The staff was very friendly, and room service prompt.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda_N28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Washington, DC

Property: The Ritz-Carlton, Washington, DC
Address: 1150 22nd St NW, Washington DC, DC 20037-1219 (Formerly The Ritz-Carlton, Washington DC)
Phone Number:
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotel in Washington DC
#27 Business Hotel in Washington DC
#29 Family Hotel in Washington DC
#38 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Washington, DC 5*
Number of rooms: 300
Official Description (provided by the hotel):
The Ritz Carlton, Washington, D.C. is in the middle of it all, with impeccable service, exceptional accommodations and exclusive amenities. Our hotel is one of the city's most refined luxury hotels - an urban retreat where you can relax within the charging energy of a powerful city. Located in the heard of D.C.'s attractions, we are less than a mile from The National Mall and 1 mile from National Landmarks and Memorials. ... more   less 
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Also Known As:
The Ritz-Carlton, Washington Dc Hotel Washington Dc
Washington Dc Ritz Carlton
Ritz Washington Dc
Ritz Carlton Washington Dc

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