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RitzCarlton.com
£391
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1,155 - 1,160 of 1,545 reviews
Reviewed 25 September 2013

This is a great hotel, everything you would expect from Ritz Carlton.

The rooms are a good size and well equipped.

Food in the restaurants was very good.

Good central location.

Nice bars.

Staff are what make it stand out from other hotels. Really determined to exceed your expectations and always paying attention to the small detail - go here if you want to be treated as an individual and not just another customer!

Date of stay: September 2013
  • Trip type: Travelled on business
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Thank Alan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2013

Stayed at the Ritz earlier this year and had a fantastic visit. We only stayed there one night so probably did not stay there long enough to get the full experience. With that said, we thought it was a very good choice. The service was impeccable and the rooms spacious with comfortable beds. If anything it felt as if it was a bit off the centre (major places to visit), but then again the more peaceful the hotel was. We would definitively go back.

Date of stay: March 2013
  • Trip type: Travelled as a couple
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1  Thank mans_joha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2013

I recently stayed at the Ritz Carlton with my dad and we had an amazing experience. every staff member from the front desk to the restaurant made me and my dad and I feel welcomed and attended to our every need. if you need a good dinner recommendation, I would diffidently eat at the West End Bistro for dinner (amazing food). overall the Ritz Carlton exceeded my expectations for a luxury hotel and would recommend it to anyone looking for the true DC experience.

Date of stay: September 2013
  • Trip type: Travelled with family
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Thank olivier p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2013

The club level is the best!! Free breakfast, lunch, and dinner, and evening snacks. Open bar!(club level) Very nice. Connected to the mall which offers everything you could need. Very convenient to the metro to the airport.

Date of stay: January 2013
  • Trip type: Travelled with friends
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Thank ilovenycAnnapolis_Md
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2013

It was our first trip to D.C. and my daughter wanted to bring a friend along. We needed a suite with 1 and 1/2 baths as we didn't want to spend 1/2 the morning getting ready to go out.

We had booked a large 1 bedroom suite for our stay (2 adults and two 14 year old girls). From the moment we arrived, the staff were friendly and professional. They were always there for us. Helpful, inquisitive, but never intrusive. Our room was clean and well maintained. The bed and sofa bed were very comfortable. They offered a rollaway too, which we tried for 1 night. Comfortable, but the girls decided to share the queen sofa-bed to save space and use the living room with less obstruction.
The ensuite bathroom was huge, and elegant. Lots of towels and 2 plush bathrobes. Even 2 pairs of disposable slippers. The 1/2 bathroom was a good size too. The girls had no complaint and had lots of counter space and drawers for their things.
We stayed 4 nights, and found there was ample drawers and storage for our clothes.
Our only observation was that the closet was not very big, and the safe was rather shallow, although you could stand a laptop vertically if needed. It was fine for us, but if we had more items to store, it didn't offer much space to spread things out.
There is a Wi-Fi charge for in the room-pay per device. I called the front desk to be sure before we logged on 6 devices. I was given a complimentary passcode to avoid the $60/day Wi-Fi charges. It was the first of several great courtesies the hotel provided us on our stay.
We did not use the fitness centre. We were just too busy outside of the hotel. We did look in, and it was very inviting. Maybe next time. The pool was under renovation, and at check in were told we could use the pool at another hotel a few hundred feet away.
We all enjoyed the evening cookies. What a nice treat.
Coffee was complimentary in the lobby in the morning, something we really enjoy, but if you need Starbucks, there are 4 within 1-2 minutes walk of the hotel.
We enjoyed the breakfast package for 2 adults, which was actually a $75.00 breakfast food credit to be used in the hotel restaurant. If you need a big breakfast, the weekend buffet really is a great start. The girls didn't have big appetites, nor my wife, and to my surprise at check out the few dollars we went over were not added to our bill.
In addition, we came back to our room after our last night on the town after 9:00pm. We knew we had missed the cookies. I commented to the valet we had a great time out, but the girls missed out on cookies.
When we opened our room door, we walked in to find a box of cookies and a tray with some chocolates with a thank you note from the hotel manager. We were very impressed. Several minutes later there was a knock on our door, and the valet was there with a plate of cookies for the girls. Sugar overload-no problem.

On checking out, I asked about the bill, to be sure about the breakfast charges. She said they had it correct. No extras. No mistakes.

I've stayed in many nice hotels, but this Ritz is a leader in customer service, second to none.

We look forward to our next stay.

Date of stay: August 2013
  • Trip type: Travelled with family
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Thank canuck_trio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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