We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Awful Customer Service”
1 of 5 bubbles Review of The Baron Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Baron Hotel
Ranked #128 of 140 Hotels in Washington DC
Rockville, Maryland
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Awful Customer Service”
Reviewed 4 September 2013

The only positive about this hotel is the location. It is an old hotel and at best is a 1 star. My friend booked a double room which was cancelled by the hotel. When we arrived at the hotel we were offered a twin room. The advertising stated that the rooms were sound proofed WHICH WAS NOT TRUE. We were awake until 1 AM by the noise from the band. We were told that we would have WIFI access which was not true. The desk clerk was not helpful when we called to tell her our problem. The next morning we discovered an error on the bill. We were charged for the double room rather than the twin room. We were told by the desk clerk there was nothing she could do but would contact the manager. We never received a call from the manager to correct the problem. When we approached the desk clerk she had a very rude and condescending attitude. There are much better hotels to stay in DC.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank parisbaby2_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

363 reviews from our community

Traveller rating
    30
    120
    108
    50
    55
See reviews for
51
110
51
67
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

This place is old and small. It is not worth the money to stay here and is equivalent to a 1 star hotel. There is no hot water, I started getting bug bites promptly after I checked in, the rooms are small and the elevator looks like a death trap. It's one of those old elevators that doesn't open on its own. You have to open it whenever it is there so, if you have bags to carry and bring them in, expect some issues. I warn anyone staying in this hotel to beware. There are less expensive hotels to stay at as your trip gets closer to reservation time. I've travelled a lot in the past, this is by far the worst accommodation ever. Staff are not sensitive to my issues and blamed it on me. Can't blame lack of hot water and bug bites on me..

Room Tip: The sheraton is cheaper than this place with better quality. Stay away from the elevator!!
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wownowthatstinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Washington DC hotels

Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 August 2013 via mobile

We were there for 4 days and it is a good place to stay in washington! When we arrived a man was sitting in the reception and he was not that nice because he told us that he has only twin bedrooms and not the doublebedroom we booked 2 months before and didn't even say that he was sorry or something just: 'we don't have the doubleroom for you, here is the twintoom'! That was not ok!
Fortunately we didn't have breakfast included and took a look at the breakfast room that is a stinky pub! But the room was nice, clean and quite! The location is pretty good and in a good neighborhood with good restaurants ecc! Another thing that we didn't like is that the entrance to the pub and the hotel are the same! We smelled alcohol and smoke in the entrance!
We recommand the hotel but WITHOUT breakfast!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marion D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2013

This hotel has good location, Excellent Cleanliness, good price, but depressing rooms.
This is a Historical Building, about+-150 years old. It has really beautiful antiques on corridors, magnificent and antique mirrors, even the entrance despite being a little uncomfortable, as well as also its older but faithful elevator, is ok.

But the distribution of the furniture in the rooms and in the hallways gives food for thought. If only invest a minimum of redecorating hallways and rooms, I think that would increase profits. For as I said before cleaning is EXCELLENT. I consider that is these women who clean that make the difference in this Hotel.

If I have to back to Washington for business and The Hotel Baron paid attention about I said and some of this had changed, I do not hesitation in staying there. If not, I think I look for another one that looked less sad.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amen1913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 August 2013

Went for a short weekend break- this was a pretty cheap hotel, so we decided to stay here.

Bar in the basement was the best thing about it!

Staff were not great, rooms although clean were nothing special, but the location is good.

Could do with a facelift, but not awful.

Basement bar is good fun!

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily4920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montpelier, Vermont
Level Contributor
199 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 26 July 2013

The Baron is a small, friendly hotel in an ideal location, just two blocks from Dupont Circle, the Metro Red Line, as well as Rock Creek Park. Comfortable rooms with flat screen tv, very good air conditioning (crucial in DC's summer) and a helpful staff. Great shower in the bathroom, and a lively restaurant/bar.....

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MWitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Washington DC hotels
Dupont Circle
The Embassy Inn
The Embassy Inn
#129 of 140 in Washington DC
248 reviews
Dupont Circle
Windsor Inn
Windsor Inn
#126 of 140 in Washington DC
307 reviews
Windsor Park Hotel
#124 of 140 in Washington DC
194 reviews
Show Prices
Show Prices
Show Prices
Days Inn Washington DC/Connectic...
#115 of 140 in Washington DC
1,658 reviews
Dupont Circle
Residence Inn Washington, Dc/Dupont Circle
Residence Inn Washington, Dc/Dup...
#103 of 140 in Washington DC
350 reviews
Dupont Circle
The Embassy Row Hotel
The Embassy Row Hotel
#91 of 140 in Washington DC
1,112 reviews
Show Prices
Show Prices
Show Prices

Been to The Baron Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Baron Hotel

Property: The Baron Hotel
Address: 1523 22nd street NW, Washington DC, DC 20037
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #128 of 140 Hotels in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Baron Hotel 3*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, HostelWorld, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your The Baron Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing