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“Exactly what we expected”

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Sofitel Washington DC
Ranked #16 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Chapel Hill, North Carolina
Level Contributor
91 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“Exactly what we expected”
5 of 5 bubbles Reviewed 28 July 2014

The Sofitel brand continues to celebrate its French heritage with menu items, signage in French and other European touches. We were here for one night and its location right by the White House and the Mall are perfectly suited to both business and leisure travelers. We ate at Le Bar where prices are less expensive and were glad they had interesting drinks for our 11 year old as well.

It turns out that FC Inter Milan were also staying here and that added a nice bonus for us.

We stayed in a luxury king room. It was very clean, updated, and all the necessary amenities. we had a nice view of 15th street. The hallways in the hotel are remarkably bright and well designed. A nice respite from drab and dingy hallways.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank motowninchapelhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
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English first
Fairfax Station, Virginia
Level Contributor
182 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

The Sofitel DC is located near Lafayette Square just a few blocks from the White House. It is very centrally located within Washington and has convenient access to the Metro system a half block away. There are excellent restaurants very near, including the ICI restaurant in the Sofitel and Bobby Van's Steakhouse just across the street. In addition, there is a CVS across Lafayette Square in case you forget any sundries or want to grab something to read or snacks. It's central location also means a steady stream of cabs and, if you use Uber, plenty of Uber cars roaming around that one can arrive within 1 minute.

Upon arrival, the doormen open the doors and welcome you to the hotel. There is Le Bar to your left and ICI restaurant to your right. The registration desk is down the hall in front of you. The registration staff are very friendly. Be prepared to be greeted in French, which adds to the charm of the hotel.

We were lucky to get a room on the 12th (top) floor of the hotel. We had a superior king room (~370 sq. ft.). It had a very nice marble bathroom with both a shower (with rainfall shower head) and separate tub. Our room had two bathrobes and sets of slippers. The room felt spacious and the bed and bed linens were extremely comfortable. The pillows were also comfortable and provided for relaxing night's sleep.

I mentioned in my title of the review that the hotel needs updating. While the bathroom was in fairly good shape, the rest of the room was in need of some attention. The carpet was very rough, uncomfortable to the touch, and outdated (brown-yellow color). The ceiling tiles concealing the HVAC unit had some rust spots on them that clearly stood out against the white panels. The bedrooms furniture has seen its better day. There are significant scratches and nicks on the wooden furniture. One of the legs on the desk was angled and clearly had been damaged. Same was true for this round glass top rolling table (for what purpose I am not sure and contained nothing on it from the hotel) with broken and angled legs.

Another interesting feature of our room was that you opened the door directly into the bed. The room is large enough that the bed should have been placed along the back wall near the window and the desk and sitting area moved to the front where the door opened.

I don't think people stay very long here based on the size of the closet. We were staying one night and had trouble getting unpacked in the space provided. The closet was tiny! Maybe room for 4-5 dress shirts. The drawers (2) were also tiny. If you are planning a long stay, plan on living out of your suitcase, there is no room for more than a day or two of clothes to be unpacked.

My wife grew up in Europe and really appreciated the real croissants and pain au chocolat that were served with our breakfast. The room service meal, we had omelettes, was typical fare. The bread basket was the best part.

On a humorous note, my wife was going to order in French, but I noticed that to do so would cost 2% more in service charge. I am hoping it is a mistake, but the English version of their room service menu has a service charge of 18% and their French version has a service charge of 20%. Be careful what language you choose to place your order!

We got an excellent night's sleep and had a very enjoyable morning. The hotel was quiet and we weren't disturbed by any loud noises from a neighboring room or from the hallway. The staff is very friendly and the location can't be beat, especially if you want to walk around and use the Metro to see DC.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Todd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
329 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

Sofitel is a well known European brand that has select locations in North America. I booked us a luxury king, and surprised to see our room was located on the second floor. There was a large window, the bed was comfortable, the room wasn't large, the bath amenities however were a great size! The room was nice but not outstanding. The location is great, walking distance to all the sights, shops and parks. Outside patios for le bar and ici (lounge and restaurant) nice in the summer. Service tries hard, lounge service was spotty: we had to ask for menus and to order but front desk were very helpful.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Ecowoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

My husband and I stayed 4 nights here, had an upgrade to luxury king, however the room was quite small, more so due to the huge furniture which were very classy. I asked the front desk for a larger room but non was available as the rooms were sold out, however they promised me a larger room next day. Next morning I asked Emilyat front desk who extremely friendly & helpful if I could view the room first which was not possible as the guests had not checked out, however she showed me the similar room at a lower floor which was alot more spacious. The room we which moved to was bright with large windows, on 10th floor on the corner of the building with nice view of the streets. The traffic can be noisy, however it quitened down at night. The sweet potato fries served at the bar was excellent. There were complimentary coffee and teas available at the bar. every morning. Across the street is the T-mobile shop which is very convenient to purchase internet package. The location is excellent, within walking distances to white house, war memorial etc.. The hotel rate is high on early weekda, i.e Monday to Wednesday, and down to almost half on weekends, still we would recommend it.

Room Tip: higher floors with city views, rooms with numbers ending with 14 are very spacious & sunny
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank CheekyChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi, New York
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

The hotel is situated just a block away from White House, so we passed it and walked to it at all times of day and night !!!!Located near to all the sites , depends on how much you are ready to walk and the weather!!! The rooms are spacious , staff friendly and concierge helpful from sight seeing, restaurant recommendation to a beauty parlour booking. Breakfast was not included but there are enough breakfast joints around from Starbucks to a basic deli to at nice breakfast place two blocks away! For stay in Washington very very convenient.

Room Tip: Ask for a room over looking National Monument !!!
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Maggi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna Chaley C, Guest Relations Manager at Sofitel Washington DC, responded to this review, 23 July 2014
Thank you for sharing your experience with us. It seems you were able to take advantage of our central location, in the heart of downtown Washington D.C. We hope to be your hotel of choice for any future travels to Washington D.C. And next time you are here, make sure you try breakfast in iCi Urban Bistro, especially on the patio, it is magnifique!

Truly,
Anna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 17 July 2014 via mobile

This hotel is staffed more to cater to the business traveler than the vacation traveler. I happened to be on vacation. My family received very little personal attention. The concierge passed out water and umbrellas which was much appreciated. However, in terms of restaurant, transportation, or site seeing recommendations were concerned, I received almost nothing that was very helpful.

The room was clean and quiet. The hotel has very nice indoor and outdoor lounge spaces. The breakfast was very good. When I requested that a doorman use my camera to take a picture of my family, he insisted that I pay him for the favor.

Overall, it's in a nice location but the service has room for improvement.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 23Feb45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna Chaley C, Guest Relations Manager at Sofitel Washington DC, responded to this review, 23 July 2014
Thank you for sharing your experience with us. Guest feedback is imperative to maintain the level of personal service that we strive for. While we are an excellent choice for business travelers, we pride ourselves in also catering to our leisure guests that choose Sofitel for the personalized service and to take advantage of the prime location, close to all of the tourist sites. I am sorry to hear that you did not have the same experience that so many of our Trip Advisor guests have enjoyed. I can assure you that this is atypical of our standards, especially considering that our Concierge team is extremely well versed in all things "D.C." for our vacationing guests. I hope you will choose us again on your next visit, and please feel free to contact me directly to arrange your reservation. I am confident you will enjoy a true Sofitel experience.

Truly,
Anna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fuquay Varina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 July 2014

Convenient to many DC attractions. Excellent service. Service in restaurant was excellent. Recommend the apple dessert. No coffee machine in room. Very nice bathroom. Concierge did extra research in finding a parking space for our electric vehicle!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna Chaley C, Guest Relations Manager at Sofitel Washington DC, responded to this review, 23 July 2014
Thank you for taking the time to share your experience. I am glad that you enjoyed your overall stay with us, and for your next visit, be sure to ask for a coffee machine as we have them available free of charge for guests upon request! I hope that we will welcome you back again soon.

Truly,
Anna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Washington DC

Property: Sofitel Washington DC
Address: 806 15th Street NW, Washington DC, DC 20005-1101
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Washington DC
#8 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#11 Family Hotel in Washington DC
#14 Green Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sofitel Washington DC 5*
Number of rooms: 237
Official Description (provided by the hotel):
Sofitel Washington DC Lafayette Square represents one of the most exclusive locations in the nation's capital. Discover this contemporary downtown Washington DC hotel, situated at the corner of Lafayette Square, bordering the White House. Our downtown DC hotel accommodations occupy an updated historic landmark, first erected in 1880. Celebrate Sofitel's "art de vivre" within this luxury hotel in downtown Washington DC - marked by distinctive style, superb cuisine, and incomparable service. ... more   less 
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Also Known As:
Sofitel Washington Dc Hotel Washington Dc
Accor Washington Dc
Washington Dc Sofitel

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