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“Perfect location but "Luxury" room was average at best”

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Sofitel Washington DC
Ranked #19 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level 5 Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
“Perfect location but "Luxury" room was average at best”
Reviewed 14 August 2014

The Sofitel is in a fantastic DC location - literally a 2 minute walk to the White House and convenient for all major attractions and good metro stations.

We paid for an upgraded "Luxury" room but it was on the second floor and was very small - could management confirm if 220 is really a "Luxury" room or if we got auto-downgraded without knowing? If this was a "Luxury" room I'd be very surprised as it was nothing special; it was very small and the layout was a little annoying with the bathroom doors right next to the side of the bed. The bathroom is luxurious but the bath is absolutely tiny. Housekeeping never replenished the bathroom amenities - that needs some attention. Also, to not have a coffee maker in the room is completely unacceptable. They do offer free coffee in the hotel bar but it's not much to ask for an in-room machine, especially at this price point. As is usual for Sofitel hotels the bed was really comfortable with excellent pillows and linens. Free in-room WiFi worked well.

It rained heavily during our stay and we appreciated the complimentary umbrellas from the concierge. The bellman was very efficient and friendly but the front desk staff were hit and miss.

Overall, a nice hotel in a great location but we might try somewhere else next time as the room was a disappointment for the $$$.

Room Tip: Don't bother paying extra for a "Luxury" room - or if you do, make sure you don't...
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  • Stayed August 2014, travelled as a couple
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    • Sleep Quality
    • Service
Helpful?
8 Thank j_rich2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (417)
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China
Level 5 Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 August 2014

Great hotel in a very good location just a few meters away from the White House. Staff very helpful, friendly and knowledgeable. A number of good restaurants nearby as well as transport connections. Fully recommended.

  • Stayed May 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Silvano1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steenokkerzeel, Belgium
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 August 2014

After having not, for several years, spent time in Washington DC, I was again in town and stayed 3 nights in the Sofitel hotel. Not only is the property superbly located near the White House but also near the business district, but the staff made you feel welcome and at home. Washington DC will become a frequent destination for me, and I will elect the Sofitel as my home. I can only warmly recommend this superb hotel.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bear, DE
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 August 2014 via mobile

The location is fantastic; close to the White House, many restaurants and to 2 Metro stations. The service is outstanding. The Valet parking is expensive $53.00/night, but there are no other options around.
The rooms are big and very clean, and the bathrooms big and modern. The only problem we had was with hot water coming on and off while taking showers; in reading other postings apparently this is a known problem.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank DELTRAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medford, New Jersey
Level 5 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 August 2014

Stayed at the Sofitel for 4 nights to celebrate our anniversary in June. We had never been to DC so we wanted something close to the museums and monuments. As others have said the hotel is in a great location, very close to the White House. The service was wonderful. Have stayed in a few other Sofitel hotels and have always gotten great service, so was no surprise to get the same here :)

We stayed in a Superior King Room and it was very nice, spacious and comfortable. The bed was very large and comfy. Bathroom was well appointed and clean. Very relaxing tub and separate glass shower. Always love having a robe and slippers available!

There was a lovely snack and water waiting for us when we got into the room which was a special touch! We did not eat in the restaurant but did order room service on 2 occasions, breakfast and lunch. Both were very good. The breakfast pastry basket was excellent!
We can't wait to come back and stay again! Merci!
- Abby

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Abby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
1 review
Reviewed 6 August 2014

We are from Austria " Vienna ". We stayed here for four nights and have never been to Washington ,DC before. we were very happy with the location. It was great for the kids and the common and public transport was really easy access. Also well located " just nearby the WHITEHOUSE. The rooms were spacious and well fitted out and the beds extremely comfortable. The staff were lovely and very helpful specially SAM " Issam " I can tell he knows his job very well . On our last day he was very humble and accepted our simple gift " CHOCOLATE" as my kids were very satisfied and happy every time they see him . He always say " please feel home ". I honorably recommend this hotel for everyone planning to visit DC . . I forgot to mention and say "BIG thank you" for Marlos . He knew the menu by heart. Overall the best vacation in the right place .

Room Tip: "great and wonderful patio"
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  • Stayed July 2014, travelled with family
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Helpful?
Thank peter m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 5 August 2014

We knew Sofitel hotels from other (European) vacations and we stayed at Sofitel Lafayette Square (Washington DC) few nights in July 2014.
- We've selected this hotel for its location, since we wanted to walk to the Memorial, Smithsonian museums, Capitol, etc.
- Check-in/check-out - quick, no lines, since the hotel was not full.
- Room is average size, furniture old-ish.
- Bed/mattress is amazing !
- Complimentary toiletries (Lanvin, very good), robes and slippers are provided.
- No coffee maker in the room.
- Mini-fridge in the room; some prices: 15 $ for a little cognac bottle, 6 $ Coke/Sprite, etc. plus 15% tax, plus 20% other tax, etc
- Hotel bistro and bar: not many menu choices, 15$ small glass of wine in the "le Bar" (one restaurant down the road, same wine, in a bigger glass it was 6$).
- Stuff - service ok; we didn't need the concierge services.
- Valet parking - 50$/day
Overall it was a nice stay and I would recommend this hotel to my friends.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank West_Island_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Washington DC

Property: Sofitel Washington DC
Address: 806 15th Street NW, Washington DC, DC 20005-1101
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Washington DC
#8 Romantic Hotel in Washington DC
#11 Family Hotel in Washington DC
#12 Luxury Hotel in Washington DC
#15 Green Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Washington DC 5*
Number of rooms: 237
Official Description (provided by the hotel):
Sofitel Washington DC Lafayette Square represents one of the most exclusive locations in the nation's capital. Discover this contemporary downtown Washington DC hotel, situated at the corner of Lafayette Square, bordering the White House. Our downtown DC hotel accommodations occupy an updated historic landmark, first erected in 1880. Celebrate Sofitel's "art de vivre" within this luxury hotel in downtown Washington DC - marked by distinctive style, superb cuisine, and incomparable service. ... more   less 
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Also Known As:
Sofitel Washington Dc Hotel Washington Dc
Accor Washington Dc
Washington Dc Sofitel

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