First I would like to congratulate Jake at the front desk for his excellent customer service. I called in the morning to make a reservation: he was polite, gave me good information and was very helpful. There was a mistake at check in: the room was not ready. Jake immediately rectified the situation, and more than made up for somebody else's error by getting us water, snacks and complimentary breakfast. The dollar value of his actions might not have been high, but his customer service was well above his peers. Well done!
The hotel is quite well located, adjacent to GWU, about 20-25 min walk (with kids) to the museums on the national mall, and 15min to the White House and Lincoln Memorial. We were able to get quite a lot of sightseeing done in about 24 hours. Subway and Starbucks are on the corner, and there are some other places to eat in the vicinity. The hotel also has limited food service. Great place for touristing, cheaper than the fancy hotels closer to the mall, and good for families with kids.
- Official Description (provided by the hotel):
- Make the most of your business or leisure trip in the nation's capital when you choose Courtyard Washington, DC/Foggy Bottom, one of the most innovative Foggy Bottom hotels Washington, DC has to offer. The new state-of-the-art lobby provides greater flexibility and choices for our guests and a welcoming atmosphere unique among Foggy Bottom hotels near George Washington University. At the center of it all is The Bistro, your restaurant destination for a great breakfast and lunch during the day, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout this DC Foggy Bottom hotel, and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center and indoor pool will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than at other hotels in Foggy Bottom near Metro. ... more less
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