I love brew-pubs but I was disappointed with this location of the national chain. My burger was one of those machine pressed factory burgers of very low quality beef like you find at walmart in the frozen section. I did not upgrade to the Kobe Beef, but every cheap brew-pub I've ever been to that had hand pattied fresh beef burgers were better than this. I'm not sure if they claim their burgers are pressed on site with fresh beef or not, but it certainly doesn't have the taste, look, or texture of it. The sauces, cheese, and bacon were of good quality, decent enough I ate my burger, but I'm sure I could have ate a sponge if it had enough of that delicious thick cut bacon and BBQ sauce. I did however think their sweet potato fries were very top tier.
When we arrived Sunday evening the dining area was probably at 35% capacity but we were told if we didn't have reservations there would be a 20 minute wait unless we went to the bar area, so we went to the bar. Or server was decent but he was spread thin by too many tables to provide adequate service so we sat around with empty glasses most of the evening. Also if the kitchen forgot something like a condiment or side he had to run all the way back to the kitchen himself and get it which would take roughly a 3-4 minute trip which he had to do twice with us. When he was around he was nice enough, but he just had too many tables to take care of. I also think this is why they were not setting people in the dinning area, because they had too few staff to work it, so they figured people would expect bad service from the bar area. Obviously the restaurant could have been short staffed that one night, but having those factory mass produced burgers is the downside of national chains.
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