I usually never write review but had to share this experience with the public. One Word - BUGS! I recently dined at the Grill from Ipanema on Valentine's Day, this past Friday. After making prior reservations for our romantic dinner, we were seated next to a couple with toddler and in front of the bathroom. The hostess refused to move us to a different table, even though there were several open tables available - our reservations were at 9:45pm (so not to many other tables were going to come in after). We heard the couple next to us, complain about a majority of things until they mentioned seeing bugs on their food. My date and I couldn't see on their table, so we decided to give the restaurant the benefit of the doubt- even after they demanded the food be removed from their check and left. I ordered the Coxinha de Galinha, which smelled amazing but as I was biting into the croquette, two bugs emerged from the inside and crawled up my fork. Then I looked down on my plate, and there were SEVERAL BUGS sharing my plate with me. I immediately alerted the waitress, and she apologized and removed my plate. She was very nice and offered to move us to any table that I requested. She called the hostess, who once again was giving us a hard time on moving to another area, even after being made aware that there were bugs on the tables in our area. I had to remind her that she had to be accommodating to customers, especially in this type of situation. After going back and forth, the waitress finally convinced the hostess to move us to the front end of the restaurant. Never once did a manager come to apologize for the BUGS, and we were charged for every plate and drink, including our appetizers with BUGS. I am never returning to this establishment, especially after dealing with a difficult hostess and interesting food service.
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