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“Excellent Hotel & Customer Service”

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Residence Inn Washington, DC/Capitol
Ranked #60 of 141 Hotels in Washington DC
Certificate of Excellence
boston, ma
Level 5 Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Excellent Hotel & Customer Service”
Reviewed 7 January 2014

This was a great hotel. It is a couple of couple away from the Smithsonian museums. The metro station is a block away. Location is great. Pizza place open until late down stairs is OK if you don't have a vehicle to go out. The room was like an apartment w/ a queen size bed. It has a kitchen w/ utensils and cups! The bed was spectacularly comfortable! Cable TV and WiFi included. The breakfast was great but on one of my stays it looked like they had run out and took them a while to refill even the juice had been watered down grosse. They have onsite parking for a 35 bucks a night plus tax. Steep parking fee but you can go in and out as you please. Overall experience I was very pleased with the cleanliness and front desk receptionists. They very knowledgeably and courteous. I would come here again!

  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank argenis925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (193)
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English first
Atlanta, GA
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 January 2014

This was a highlight of our 2-week trip around the northeast. We wanted somewhere nice to stay for Christmas since we have 4 children and needed a suite so Santa could visit in the night. We stayed in the 2-bedroom suite and it was amazing. We wanted to stay for the rest of our trip! It was so spacious and we had every amenity we needed. We had a lovely Christmas Eve and still have no idea how Santa got in during the night. The hotel let us check in very early so we were able to bring in our traveling Christmas tree and hide the presents in a closet. The breakfast was the best hotel breakfast I've ever had. The people at the desk were wonderful and so helpful. The location CANNOT BE BEAT. You are so close to a Metro station and the mall, and on weekends and holidays there is very little traffic. Highly recommend!

  • Stayed December 2013, travelled with family
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Helpful?
4 Thank EmilyK643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2014

We just returned from a four night stay at this hotel. Stayed in a 2 bed, 2 bath suite. Everything was amazing. Easy walking distance to Smithsonian museums. Concierge was by far excellent! Only negative was running out of food for breakfast one day. Could have been due to the snowstorm and not expecting so many guests.

Room Tip: we were in room 806. No noise issues for us.
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  • Stayed January 2014, travelled with family
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Helpful?
Thank elizabeth800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, Virginia
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 January 2014

The Residence Inn was fantastic for our family. We had a one bedroom unit with a nice view on the 6th floor. The suite was clean and had a kitchen with all of the necessary utensils. Complimentary hot breakfast and a light dinner were served daily, which was wonderful for us! The hotel was only a block from the Metro and within walking distance to Botanical Gardens and Native American Museum. The staff was polite and very helpful. I would highly recommend this hotel to anyone that wants to visit D.C. and we hope to visit again!

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank Travelingteacher407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkins Park, Pennsylvania
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 January 2014

Stayed here for a night on a family trip to Washington just after Christmas. I was impressed by the affordability of our two bedroom suite. The facility has a pool and hot-tub which we did not use, as many of the downtown museums and memorials are within walking distance for lots of sightseeing opportunities. A good jumping off point for sightseeing, it's just a few blocks south of the Air and Space Museum. The rooms were clean, spacious, and comfortable. The full breakfast was good, lots of hot food options and very filling! There are a few minor drawbacks: no bar (although the on-site convenience store offers a selection of wine and beer), no on-site restaurant (there are a few options in walking distance, we got take-out pizza from a place right next to the hotel), and parking. If you are driving, be prepared to make alternate arrangements for parking as their garage is small, expensive, and fills quickly. That said, I did get a spot onsite. This would be a great spot for a multi-day stay. Staff very friendly, overall a very good experience. I would stay there again!

Room Tip: We choose a suite with two bedrooms with two bathrooms. Great for our family, we put our two boys (1...
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  • Stayed December 2013, travelled with family
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Helpful?
1 Thank DWeber_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wildwood Crest, New Jersey
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

I loved the hotel, it was clean and had everything I need. I felt like it was my little own apartment, plus it was very affordable.Kitchen, stove, Fridge, you name it they had it available. I definately recommend this hotel, especially for families! The best part is not over, the concierge, Sean, was very knowledgable. He was on the "T", even with the weather! He told us that it was going to rain in the morning so that we should start our trip at the botanical garden, then to cross over to the Indian American museum because by 3 O'Clock the rain would have stopped and therefore, we could go the zoo light show. Well, for sure it stopped raining at approximately 3 O'Clock, I was shocked!

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Monik J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 December 2013

I stayed here over Christmas and I must say that it was amazing. Besides how affordable the room was the hotel employees were extremely knowledgeable and helpful regardless of the situation/question. It was extremely clean, comfortable, and felt like home which was perfect for celebrating Christmas in the city. The hotel is near train tracks, but it was never bothersome at night. It is so close to the National Mall it makes walking there quite reasonable even though the metro is about two blocks away from the hotel. The only downside was the lack of variety for the breakfast buffet, but it was nice to have the option of yogurt, eggs, or even waffles. Without a doubt I would stay here even for Christmas again. It was one of the best hotel experiences I've had and will recommend it to anyone staying in D.C.

  • Stayed December 2013, travelled with family
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Helpful?
Thank kb5283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Washington, DC/Capitol

Property: Residence Inn Washington, DC/Capitol
Address: 333 E St SW, Washington DC, DC 20024-3221
Region: United States > District of Columbia > Washington DC
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Washington DC
#36 Family Hotel in Washington DC
#62 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Washington, DC/Capitol 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Residence Inn Washington, Dc/Capitol Hotel Washington Dc
Washington Dc Residence Inn

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