The room was nice, spacious, and clean. The staff was friendly although there was a lot of construction going on and the hallways and elevators were dusty with debris and smelled like chemicals/paint.More
- Free Wifi
The room was nice, spacious, and clean. The staff was friendly although there was a lot of construction going on and the hallways and elevators were dusty with debris and smelled like chemicals/paint.MoreShow less
Thank you for your recent stay with us here at the Washington Guest Suites. As you are aware, we are currently in the process of transitioning to a Residence Inn - Marriott.
We are delighted that we were able to meet your expectations of having a spacious room and pleasant service. We value our guest and our goal is to always provide the best service possile.
With the renovations taking place there were moments that dust and debris would be in the elevators, but please know that we strive to ensure that we are providing a clean hotel for all of our guest. As our elevators were the main source of transporting all of new furniture, fixtures and room ammenities into the newly renovated rooms, there were times that our elevators may not have been at the level that we desired. We apologize if this made for an uncomfortable stay. Upon your return, not only will the hotel look different, but we will also have new elevators which are being installed now.
Again, thank you for your stay and we look forward to your return.
Booked a room during renovation and it was horrible. Noise from 8 to 8 everyday, water stops for maintenance almost everyday for 2 hours. The room services is good. Overall the hotel is good but during the renovation you cannot sleep, location and the size of the rooms are what this hotel is all about. Was jealous when I saw the George Washington univeristy inn across the street and looking good with a small difference in the price. Bloody drill noise
No need for a car here. An easy block and a half from the Foggy Bottom Metro stop and you can get just about anywhere in D.C. The staff was extremely courteous and willingly gave us information as requested. The hotel itself is being remodeled (old furniture, carpeting, etc. being hauled out) and will become a Marriott Extended Stay Suites. Our suite had 2 comfy queen beds with crisp percale-type sheets and down comforters. The kitchen was equipped with a full size refrigerator, 2-burner stove top, microwave, dishes, cutlery, and a few pots and pans. The free breakfast was a little bleak, but adequate. Starbucks coffee was a plus.
Stepping outside there is a small sitting area for those who enjoy a smoke and further down about two blocks is the infamous Watergate. We were only three blocks from a bicycle rental place; an easy walk to restaurants and the George Washington University Hospital as well as the Potomac River.
The neighborhood was alive with students, working folks, and vacationers like us. It would definitely be our choice again. Location, location, location.
Your review was definitely full of "Sunshine." Thank you for taking the time to share your thoughts and experience with us.
We are happy to know that even through the renovation that you were able to enjoy your stay and that the city had to offer. We are transitioning to a Residence Inn and very excited about all the services that we will continue to provide to guest such as yourself.
Upon your return visit, you will see so much that has changed and all with guest like you in mind. Our breakfast will provide you with an assortment to choose from and will far excedd your expectations.
We will continue to provide great customer service and we realize that our mission here will always be to serve our guest.
Thank you again for your stay.
We spent two nights here and not only was our stay fantastic, it ranks as one of the biggest bargains we have ever lucked into.
I always do A LOT of research on accommodation before a trip, so I had read every review (the good and the bad) on Washington Guest Suites before booking. I expected a dated, converted apartment, under renovation, possibly loud, with unimpressive breakfast and staff. I was happy to accept these conditions for the location, the price ($180 Canadian a night, taxes in, in July) and the fact that we were getting a suite with kitchen, so my husband and I could enjoy a meal and some tv in the evening after putting the little one to bed.
What we got was an incredibly clean, quiet suite with crisp white bedding, one of the most comfortable beds I've ever slept in, a plentiful breakfast, a FUNCTIONAL POOL, and incredibly friendly, helpful and tolerant staff.
Very clean suite, and excellent maid service. Yes, the carpets, couches, tables and decorative pillows were a little dated but to me, all that meant was I didn't have to stress out when my 1.5 year old jumped all over them.
Renovations in the lobby must be nearing completion because all we saw was a little painting. We dined on a breakfast of donuts, bagels with cream cheese, Starbucks coffee, juice, yogurt, milk, Nutrigrain bars, bananas, apples and oranges. As a bonus, the staff did not mind at all when I asked if it was ok if I took an extra milk and nutrigrain bar for the baby's mid-morning snack (a lifesaver, as it turned out!)
As others have said, the location is unbeatable for the price. The walk to the metro and the Whole Foods store was nothing. The Whole Foods store also has a whole selection of prepared, healthy foods (think salad bar with hot dinner offerings too) which can be bought, stored and heated up in the suite.
As for the staff, they were so friendly and accommodating - always with a smile, often there to open the door for us when we were on our way in or out, full of helpful suggestions (like where can we find an umbrella at 7am in the morning?) and incredibly patient and good natured when, due to a rental-car delay, I ended up spending an hour and a half in the lobby with my wild toddler.
Also very ethical - my husband tried to tip one of the staff members who had stored bags for us and he refused to take the tip, citing company policy.
Biggest surprise - the pool was open! We went for a wonderful, refreshing family swim after a loooong day of travel.
If you are traveling with a family, in my mind there is no reason to stay anywhere else in downtown DC - suite, pool, friendly and tolerant staff, free breakfast, good value - what else could you possibly want? Its not posh, but its clean, comfortable and functional.
I'm interested to see if the price is hiked dramatically when renovations are completed. It will be a shame if so, since my research suggested there were not a lot of family-friendly bargains like this in Downtown DC.
We are so pleased that your stay with us was so enjoyable and that we exceeded your expectations. With all the renovation work being done and we were able to still provide you and your family with the service, comfort, customer service and even a little extra makes us happy and proud.
As you are aware, we are transitioning to the Residence Inn - Marriott. Nothing really changes from the service that we offer with the exception that we will continue to strive to provide all of our guest such as we did with you and your family nothing but the highest level of customer service.
We are glad that you had an opportunity to enjoy the pool which provides a beautiful view of the city and not to mention, it is refreshing especially on a long day of site seeing and being on your feet.
Nothing will change wtih our location, being close to the metro, grocery stores (Whole Foods) close by, or nice dining establishments; however with the change to Residence Inn, the rates may increase a little, but will still be family friendly. Our goal to still to continue to serve our guest so that we can continue to "Far exceed your expectations."
On your next return visit, it will be okay for your soon to be 2 year old to jump on the bed and we will still have treats for their mid morning snacks.
Again, thank you for your visit and we welcome you and your family back anytime.
We are graduates of GW so we love to stay near the university and Metro. We had a great room-not fancy- but clean and spacious. Having the kitchen area was so convenient. The staff could not have been more accommodating and helpful! They allowed us to check in early and check out late. That really made our trip! Housekeeping did an immaculate job. Great stay!
Thank you for your comments RbKRev. We are delighted that you enjoyed your stay with us. As graduates, being familiar with the area and being close to GWU probrably made your stay even more enjoyable.
As you mentioned the rooms not being fancy, however, I am proud to announce that are renovation to become a Residence Inn - Marriott is almost complete and the rooms will be much more appealing to you upon your return visit. We are excited about the transition of the rooms. To add to that, the whole hotel has undergone a huge make over to be able to provide guest such as yourself the look and feel you desire.
We work hard to serve our guest, provide clean rooms and that ultimate customer service.
Thank you and we look forward to your return.
We returned today from a 6 day stay in Washington DC. I will admit that I was quite worried about staying at the Washington Guest Suites with all the negative comments especially regarding their renovations. We traveled with our two children ages 11 and 8. The hotel is undergoing a major renovation. However, the hotel staff was very helpful and gave us plenty of notice with anything that might inconvenience us. Julius the front desk clerk was professional, kind and went above and beyond to ensure that we had a wonderful stay. The hotel is 1 block walking distance from Foggy Bottom Metro Station and Whole Foods. A family of four had the conveniences of the metro and food market. Whole foods has already prepared meals which made it so easy as we returned back from our full days of museums and exploring. Our room was not one of the ones that had already been renovated. Although it did need some updating we found it spacious, clean and great value for the location. The roof top pool was a favorite after a hot day although the water was a bit cool the roof top views were great. Our family had a great experience and we would definitely come back to the New Marriott Guest Suites when we return to Washington! Thank you Julius for providing our family with EXCELLENT customer service!!!
Debbie Kopplow- Tampa Florida