I really wanted to like this but left with ambivalent feelings. Staff was excellent in all regards. The building, rooms, and facilities are all gorgeous, but this hotel has an identity crisis. It doesn't know what it wants to be - a deluxe city hotel, or a mid-price hotel. It charges like a deluxe hotel but provides mid-price features. No full-service restaurant, limited room service served in paper bags, a paucity of amenities in the rooms, etc.
I'm ok with tubes of shampoo, conditioner, etc in the bathroom, but a little dinky tube of hand soap doesn't cut it. See picture attached. There was enough soap in that tube for 2 hand washes. GET SOME BAR SOAP.
I was in 15-070. Beautiful room. Some curtains were too long and because of the extra material at the bottom could only open with difficulty.More
- Free Wifi