I am a frequent business traveler to DC and usually stay at Marriott hotels. Was very much looking forward to trying this new hotel, but am somewhat dissappointed and not sure I'll return for a while.
Pros: Beautiful modern hotel in a great location. A few blocks from the metro good restaurants, and across fro the convention center. Rooms have modern finishes, refrigerator, and coffee maker. Interior room was quiet...no lobby bar noise! Staff is very pleasant and helpful for what is in their control. The concierge lounge is large has a good variety of choices, and a nice outside seating area. I did not visit others bars or restaurants at the hotel.
Cons: No cell phone service for Verizon wireless. Minimal Sprint service. Only carrier that semi works is AT&T. The front desk explained it is related to a needed cell phone tower out of the hotel's control. Very inconvenient. The staff explained you have to step outside the hotel to make calls using Verizon. Not ideal for a call home at night. The hotel is so popular that it is difficult to get your requested room types. Also, many rooms overloom the atrium and do not have an outside exposure. I was unable to get my requested room type or outside room, even as a platinum rewards member. As other people identified, room plumbing could be improved.
Hopefully some of these kinks will be worked out as the hotel matures.
- Official Description (provided by the hotel):
- Experience the city in style from our CityCenterDC hotel. Conveniently located near Penn Quarter, CityCenterDC, and the Verizon Center, our hotel makes it easy to explore the city's best attractions. Guests enjoy direct access to the Convention Center via an underground concourse connection. With more than 105,000 square feet of event space offering 54 breakout rooms, a grand lobby with an atrium skylight, and five retail and restaurant outlets on the ground floor, our Washington, DC convention center hotel is poised to be the city's next great social hub. Be among the first to experience the vibrant Marriott Marquis Washington, DC, a distinctive addition to the Nation's Capital. ... more less
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